Digital Editor, Interactivity and Moderation (French Services) (Telework/Hybrid)

Position Title:

Status of Employment:

Position Language Requirement:

Language Skills:

Work at CBC/Radio-Canada

At CBC/Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

Your role

Reporting to the Manager User and Relationship Marketing youll be responsible for designing implementing and tracking interactive digital initiatives that boost public engagement with Radio-Canada. Youll also moderate our social media accounts ensuring all interactions comply with established netiquette.

Key tasks:

Planning

• Collaborate on developing interactivity and public participation strategies tailored for various digital platforms.

• Help brainstorm and plan engaging campaigns (quizzes contests surveys etc.).

• Attend meetings with partner teams to ensure the smooth execution of projects and initiatives (content communications digital products etc.).

• Propose interaction mechanisms and user journeys that foster public engagement and loyalty.

• Work closely with internal partners to support them in developing validating and launching interactive experiences.

Implementing

• Design and launch interactive digital experiences using the Qualifio tool.

• Adapt interactive content to ensure accessibility and consistency across multiple platforms.

• Provide daily moderation of comments and messages on Radio-Canadas social platforms (Facebook Instagram YouTube TikTok etc.) ensuring adherence to guidelines and fostering a positive environment for engagement.

• Work with content and communications teams to escalate sensitive comments or those requiring special attention.

Monitoring

• Monitor trends in digital interactivity and social media moderation.

• Continuously ensure adherence to best practices in the design delivery and accessibility of online interactive experiences.

• Prepare performance reports for interactive experiences (participation engagement etc.) and moderation activities (comment types volumes incidents etc.).

• Propose adjustments or recommendations to optimize future campaigns or improve moderation processes.

This is a hybrid position with a mix of in-office and remote work. Work arrangements will be discussed with hiring managers per departmental guidelines.

Please note that this a 12-month full-time assignment. The position can be based in Montreal Quebec or Ottawa.

What you bring:

Qualifications:

• Bachelors degree in communications or equivalent

• Three (3) years related experience

• Knowledge of SaaS tools for creating interactive digital and/or social media campaigns is an asset

• Experience developing user journeys is an asset

Skills:

• Keen interest in the media and current events along with good general knowledge

• Thorough analytical mind

• Passion for organization and co-ordination

• Self-reliance versatility and resourcefulness

• Creativity

• Ability to manage multiple projects simultaneously keeping them on schedule

• Ability to work well under pressure and adapt flexibly to change

• Excellent command of spoken and written French

Shortlisted candidates will be tested as follows:

• Interview

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next

step will be asked to complete a background check. This includes:

• A mandatory Criminal record check.

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

Primary Location: