Sr. Director of Operations

Summary

TheSr. Director of Operationsis responsible for managinga globalsecurity operationsteamwhichprovidesphysical security for datacenters on acomplexmulti $100M global client account. The security operations team is comprised ofregional . Director of Operationsprovides strategic direction and leadership for the accountand is responsible for the creation and execution of a security program strategy managing and aligning Securitas and client goals and driving sales and profitability on the . Director of Operationsmust have a solid understanding of the client datacenter program with the ability to effectivelyadvise make recommendationscollaborateand adapt to changing needs and priorities.

Essential Functions

1. Plans examines analyzesevaluatesand supervisesglobalsecurity operations inclusive of physical security assets and security personnel.
2. Programmatic oversight: manage audit compliance and standardization ensure quality control.
3. Provides and guides excellent customer service and business development across all countries regions and branches.
4. Nurture client relationships across all pillars.
5. Creates and delivers executive level presentations and reports on business strategy insights and execution to client and Securitas senior management.
6. Leads business meetings andgivesupdates totheclienton projects.
7. Collaborate with shared services to ensure alignment.
8. Experience working with and communicating with the C Level employee down to the entry level employee.
9. Evaluates current procedurespracticesand precedents for accomplishing activities and functionsrelative to security with continuous process improvement at the forefront of decision making.
10. Identifies and resolves security related problems.
11. Developpreventative security programsincludingthe succession planning of future leaders.
12. Assists in preparation of emergency management and contingency planning.
13. Directand coordinate with client and Securitas team to align with activities and security functions.
14. Actively seeks and creates opportunities for collaboration across client partners and internal groups to drive long-term scalable solutions.

Performs additional functions duties and specific tasks of a similar nature and scope as necessarytoachieve assigned business objectives.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform allthe duties may be assigned and functions may be modified according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions unless such duties or tasks are unrelated to the functions listed in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately and may include functions objectivesdutiesor tasks not specifically listed herein.
• In performing functions duties or tasks employees are required to know and follow safe work practices and to be aware of company policies and procedures related to job safety including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions duties or tasks are to be carried out in an honestethicaland professional manner and to be performed in conformance with applicable company policies and the event of uncertainty or lack of knowledge of company policies and procedures employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum Hiring Standards

Additional qualifications may be specified and receive preference depending upon the nature of the position.

• Must be at least 18 years of age.
• Must have a reliable means of communication such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must hold or be able to obtain a validdrivers license or equivalent.
• Must have the legal right to work in thecountry where the position is located.
• Must have the ability to speak read and write Englishproficiently.
• Must have ahighschooldiploma secondary education equivalent or GED.
• Must be willing to participate in the Companys pre-employment screening process including drug screen and background investigation.

Education/Experience

• Bachelorsdegreein business management criminal justice law enforcement securityor related fieldand10-15yearsofprogressive management roles inphysical securitycontract securityor account managementor an equivalent combination of education and experience sufficient to perform the essential functions of the job as determined by the company.
• 3-5years of experiencein a director level positiondirecting a security program.
• Global experience preferred.
• Datacenter experiencepreferred.

Special Requirements

• Able to travel (internationalordomestic as required)approximately25% of the timeor more occasionally withlimited notice.
• Able to work evening or weekend hours when required such as during an emergency event or crisis.

Competencies

• Ability to influence without authority and identify shared goals to achieve business objectives.
• Ability to provide positive direction and motivate performance.
• Ability to build relationships quickly andwork collaboratively across multiple teams.
• Excellent oral and written communication skills required for preparing clear concise and grammatically correct materials and communicating information effectively to others.
• Experience communicating with the C-Level employee down to the entry-level employee
• Able to conduct presentations and facilitate group meetings both in person and online.
• Ability to track and maintain scheduled assignments.
• Ability to maintain professionalcomposurewhen dealing with unusual and stressful circumstances.
• Knowledge of business operations management and human resources administration.
• Demonstratesleadershipskills including planningorganizingdelegating problem solving training coaching and praising or disciplining staff in a positive manner.
• Strong customer serviceand service delivery orientation.
• Ability to adapt to change in the external environment and organization.
• Ability to multi-task and complete assignments concurrently in a fast-paced environment.
• Experience communicating and presenting to an executive level audience.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures.
• Process driven and the ability to pull apart processes and improve them.

WORKING CONDITIONSANDPHYSICAL/MENTAL DEMANDS:

With or without reasonable accommodationit requiresthe physical and mental capacity to effectively perform all essential addition to other demands the demands of the job include:

• Required ability to manage multiple tasks concurrently.
• Computer usagewhich may includeprolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• Frequent lifting and/or moving up to 10 poundsand occasionally up to 25 pounds.
• Close vision distance vision and ability to adjust focus.

WHAT WE OFFER:

• 100% coverage of medical benefits

• Dental and Vision

• 401(k) 50 cents matched for every $1 up to 6%

• Company-paid life and AD&D insurance

• Voluntary short-term disability and long-term disability

• Employee assistance program

• 4 floating holidays

• 10 paid holidays

• 2 weeks vacation every year

• Paid Family Leave - up to 12 weeks a year in accordance with State law

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.