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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
SUMMARY:
Provides table service to restaurant patrons by taking orders for food and beverages delivering orders to the table and ensuring that patrons have a pleasant dining experience. Communicates orders and works with kitchen staff bartenders and baristas. Accurately charges items on the menu and receives customer payments.
REPORTS TO: Assistant General Manager
DIRECT REPORTS: None
DUTIES AND RESPONSIBILITIES:
- Greets members and community (non-members) upon arrival and/or as they are seated at the table; ensures the table is clean and that utensils napkins and other needs have been provided
- Distributes presents menus and provide daily specials
- Answers questions regarding the menu
- Assist members and community (non-member) in selection of menu items and make recommendations for complementary products
- Sell menu specials or limited time offers
- List ingredients or common allergens for guests from memory
- ID members and community (non-member) wanting an alcoholic beverage to ensure legal compliance
- Takes food and beverage orders and enters in POS system
- Delivers food beverages condiments and other requested items to member and community (non-members)
- Ensures that food is prepared correctly and to satisfaction; returns incorrect or improperly cooked orders to kitchen; act as a level of quality assurance in making and delivery of all food and beverage items
- Encourage signups for membership programs to community (non-member)
- Complete transactions with accuracy and track or credit card and/or cash payment receipts
- Collects plates and clears the table as member and community (non-member) finish their meals
- Reset tables so new member/community (non-member) can be seated
- Keep their assigned section clean
- Assist with light prep work to assist food preparers
- Ensure service stations are stocked
- Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments
- Completes all assigned side work duties
- Continuing education or training in food preparation food service skills and service procedures
- Performs other related duties as assigned
SKILLS ABILITIES AND PERFORMANCE:
- Knowledge of POS systems
- Excellent interpersonal and customer service skills
- Ability to manage orders simultaneously and service requests in a fast-paced environment
- Efficiently serves members and community (non-members)
- Thorough understanding of safe food handling procedures and sanitation practices
- Well-organized with ability to take and place food and beverage orders accurately
- Ability to operate point-of-sale systems with accuracy
- Ability to read and follow instructions
- Strong verbal and written communication skills
- Ability to remain calm when dealing with unruly and argumentative members and community (non-members)
- Knowledge of Manifest operations
- Knowledge and expertise offered Manifest services
- Ability to embody service and anticipate member community and staff needs
- Ability to meet and achieve goals established by management with little supervision
- Ability to be a reasonable resource to members community and staff
- Ability to exhibit positive behaviors to cultivate a positive work environment
- Knowledge of Food and Beverage pairing
EDUCATION AND EXPERIENCE:
- High School Diploma/ GED
- Must successfully complete restaurant’s training course
- Must be at least legal age to serve alcoholic beverages
- 1-2 year of fine dining experienced required
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Frequently required to stand and walk for prolonged periods of time
- Frequently required to talk or hear utilize visual acuity to operate bar functions
- Noise level in work environment usually low to moderate
- Frequently required to utilize hand and finger dexterity
- Continually required to climb balance bend stoop kneel or crawl
- Must be able to lift balance and carry trays of food weighing up to 50 pounds.
DISCLAIMER:
The above is intended to describe the general content and requirements for this job. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Management retains the right to assign or reassign duties and responsibilities at any time. This document does not create an employment contract implied or otherwise beyond an “at will” relationship.
Employment Type
Full Time
