Patient Access Coordinator - ER
Patient Access Coordinator - ER
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$ 20 - 27
1 Vacancy
Job Description
Location:
Worker Type:
RegularWork Shift:
Rotating days/evenings/nights/weekends/holidays (United States of America)Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$20.50 - $27.00Position Highlights
Shift: both days and night 8hrs shift could be 10 or 12 weekends and holiday
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Responsible to assist the leader to plan organize educate and implement activities related to the Patient Access core operations. The Coordinator has primary day-to- day responsibility of assuring workflow turnaround times are met daily tracking of workflow communication to the team staff scheduling coordination and special projects. The coordinator serves as a key liaison amongst the team.
What you will do
- Effectively coordinate staff orientation in-services competencies production timeliness quality customer service and efficiencies of Admission and Preadmission Representatives in areas of responsibilities.
- Coordinates scheduling process and maintains appropriate staffing levels to maximize department efficiency.
- Demonstrates good communication continual education updates and cooperative working relationship with all departments co-workers and promotes a positive work environment.
- Provides timely information to the Supervisor/Manager regarding the Patient Facing processes staffing customer service (all departments patients and co-workers).
- Monitors performance of staff detects unsatisfactory trends/performance and deficiencies. Discusses needed performance improvement to staff as needed. Reports information to the Supervisor/Manager.
- Provides input and assists in development of operational policies and procedures and assists in disseminating information to staff. Developing training and retaining employees; planning assigning and leading work; rewarding and coaching employees.
- Ensures day-to-day workflow processes; identify workflow problems and recommend alternative solutions to problems. Monitors the quality and efficiency of the Patient Facing processes through auditing and key metrics.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.
Preferred Education License/Certification or Work Experience:
- 1-3 years of revenue cycle (patient access medical billing insurance collections) experience.
Expectations and Standards
- Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
- Promote Averas values of compassion hospitality and stewardship.
- Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Free health insurance options for full-time single coverage on Avera High Deductible Health Plan
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .
Required Experience:
IC
Employment Type
Full-Time
