Restoration Supervisor/Crew Chief
Restoration Supervisor/Crew Chief
Posted on :
01-08-2025
Employer Active
1 Vacancy
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Job Description
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Training & development
Crew Chief
Job Description
SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000 teams across the country. With 24 territories across Michigan and Indiana we service all of Metro Detroit Saginaw/Midland Counties Fort Wayne Indianapolis Chicago and Miami. Family owned and operated by the Miller Family when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.
Do you love helping people through difficult situations
Then dont miss your chance to join our team as a Restoration Crew this position you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!
Our team is seeking someone who is comfortable working hard in challenging situations enjoys meeting new people has excellent communication skills enjoys supervising others and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills then youll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations Then YOU may be our perfect HERO!
As a valued SERVPRO employee you will receive a competitive pay rate with opportunity to learn and grow.
Job Description
This position is a part of our Restoration / Water Mitigation Team you are the first responders onsite for water damage claims and you are responsible for beginning the claim process determining the scope of work performing demo as needed daily monitoring and diary notes and job closeout/customer satisfaction survey. Working in crews of two - technician and crew chief you respond to service calls as needed and perform services as assigned following SERVPRO production guidelines.
The Restoration Crew Chief assigns coordinates controls and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO brand the Restoration Crew Chief demonstrates to customers and clients the companys Here to Help commitment.
Responsibilities
- Coordinate oversee and perform restoration processes as scheduled and ensure quality control
- Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
- Thoroughly document restoration projects support the services provided
- Manage labor equipment and supply usage on assigned projects
- Communicate progress problems and important updates with internal team members.
- Verify all safety protocols are established and followed for workplace safety
- Perform daily weekly and monthly vehicle and equipment maintenance as assigned.
- Coach and train restoration technicians
Qualifications
- Effective oral communication
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred
- Ability to travel locally and out of state as necessary
- Ability to successfully complete a background check subject to applicable law
Physical & Work Environment Requirements
- Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
- Exposure to chemicals
- Walking and standing for long periods of time driving sitting climbing
- Ability to climb ladders and work at ceiling heights
- Ability to work in tight spaces (e.g. crawls spaces under buildings)
- Repetitive pushing/pulling/lifting/carrying objects
Benefits Offered
- Medical Vision Dental
- 401K Matching
- Company Paid Life Insurance
- Paid Time Off
- Paid Holidays
- Paid Career Training & Certification Opportunities
- Employee Referral Program
- Customer Service Recognition Program
Compensation: $23.00 - $30.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Chief
Employment Type
Full-Time
Key Skills
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