Operations Manager - Feltham
Operations Manager - Feltham
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Join JLL at an Exciting Mixed-Use Property!
We are seeking a dynamic and experienced Operations Manager to join our team at the vibrant mixed-use property. This is a fantastic opportunity to make a real impact ensuring smooth operations and a positive experience for users and tenants alike.
What this job involves:
As an Operations Manager at JLL you will lead develop and inspire service providers contractors and stakeholders aligning their efforts with the asset strategy. You will take ownership and responsibility for the delivery of financial management contract costs analysis and performance delivery of SLAs and material KPIs within allocated contracts budgets and projects. A key aspect of this role is ensuring all Health and Safety and Environmental statutory elements are complied with delivering managing agent and client best practice procedures. You will also ensure ESG strategies are delivered within time frames and budget working closely with colleagues clients and stakeholders to optimize all deliverables across multiple site-based disciplines. At JLL we are collectively shaping a brighter way for our clients ourselves and our fellow employees and this role is at the forefront of that mission.
What your day-to-day will look like:
Overseeing all Facilities and appointed service contractor management to maintain high standards.
Maintaining accurate training records for service delivery site-based staff and ensuring all third-party statutory licensing and qualifications are up to date.
Ensuring that all insurers requirements are complied with to mitigate risk.
Liaising with CM/DCD and the managing agents procurement teams reporting back on service provider performance.
Preparing and delivering operational reports as required to keep stakeholders informed.
Managing all work permits in line with managing agent and client requirements.
Assisting the CM/DCD in the development of and compliance with the Assets emergency planning and business resumption plan.
Ensuring all fire safety strategy is maintained at all times.
Overseeing all accident and incident reporting including insurance and statutory forms and procedures.
Ensuring energy consumption is monitored and actively seeking methods to reduce consumption.
Ensuring all Assets waste is monitored and actively seeking to reduce output and ensure maximum recycling rates are achieved.
Forming part of the duty management Rota.
Required Qualifications:
Tertiary qualification preferably related to facilities management or technical services.
Ideally a recognised and certificated H&S qualification (IOSH or NEBOSH) or relevant experience in a H&S focused environment with responsibility for managing H&S Environmental and ESG compliance
Good administrative and IT skills (Word Excel PowerPoint and CAFM systems).
Good numeracy skills with relevant experience setting and managing budgets meeting deadlines and working within financial limits.
Strong customer relations skills and ability to work and integrate into an already established team.
We believe the most effective teams are built when everyone is empowered to thrive so a collaborative spirit is key.
Ability to demonstrate utmost discretion when dealing with all sensitive and confidential information.
Preferred Qualifications:
Experience of contract procurement and management of contractors.
Strong organisational skills ability to multitask and prioritise workload.
Ability to work on own initiative to listen and willingness to learn.
Team player maintain close working relationships with all other employees of the business to assist in the facilitation of projects.
Results and achievement orientated to high standards.
Knowledge of environmental management and sustainability practices.
What sets JLL apart is our culture of collaboration locally and across the globe; experience working in a matrix environment is a plus.
Location:
On-site Feltham GBRIf this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Required Experience:
Manager
Employment Type
Full-Time
