Sales Associate I, Lands End Lookout Visitor Center (Part-time)
Sales Associate I, Lands End Lookout Visitor Center (Part-time)
Posted on :
01-08-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
01-08-2025
Job Description
Sales Associate I Lands End Lookout Visitor Center (Part-time)
Organization Description:
Since 1981 the Golden Gate National Parks Conservancy (Parks Conservancy) has served as the nonprofit partner of the National Park Service collaborating with the Presidio Trust partners donors and the community to support the Golden Gate National Recreation Area (GGNRA). The GGNRA stretches across three Bay Area counties north and south of the Golden Gate Bridge and includes iconic places such as Muir Woods National Monument Fort Point National Historic Site Alcatraz Island Crissy Field Mori Point Lands End and the Presidio of San Francisco.
The Parks Conservancy engages at the intersection of national park sites local communities social justice and climate resilience. Collaborating with partners our staff are dedicated to enhancing public awareness and providing volunteer and educational opportunities in the parks. We are park builders caretakers ambassadors and educators all working to connect people to parks in support of our vision Parks for All Forever. Join us.
Department Description:
The Interpretive Centers and Sales Department is responsible for developing and operating visitor centers throughout the Golden Gate National Parks providing visitor information orientation and other direct services. Conservancy Interpretive Centers provide educational functional and proprietary park merchandise along with changing park exhibits. The department develops park books maps and interpretive and branded products manages warehousing and distribution operates the Muir Woods Fee Collection program and develops and operates the Conservancys online sales and wholesale programs. Interpretive Centers include Alcatraz Park Stores Muir Woods Visitor Center Lands End Lookout Warming Hut Fort Point Park Store Golden Gate Bridge Welcome Center and Presidio Visitor Center.
Position Overview:
This is a part-time two days per week non-benefitted position. The work location is the Lands End Lookout Visitor Center.
The part-time Sales Associate is responsible for delivering outstanding visitor services selling interpretive merchandise and books to help achieve sales goals maintaining the visual store and merchandising standards assisting with inventory management accurate operations of cash register and cash handling and completing other tasks and duties as directed by Managers &Team Leads. Additionally this role will be trained to provide information about park history and trails and the GG Parks Conservancy.
The Sales Associate must be willing to work a flexible schedule that may include both weekend days and holidays and are required to wear a uniform (including name badge) for their scheduled shifts.
Reports To: Retail Manager I Assistant Manager I.
Essential Functions and Responsibilities:
Welcome engage and deliver the highest standard of service to all visitors.
Answer all visitor questions with courtesy accuracy and appropriateness.
Assists store in achieving daily weekly and monthly sales goals.
Assist with inventory management including unpacking tagging restocking and merchandising products.
Maintain a clean and organized store including office backroom and storage spaces refilling supplies as needed.
Sweep and remove trash from the exterior of the store and assist with recycling as needed.
Provide knowledge or resources about the GGNRA GGNPC trails area history nature San Francisco other parks or visitor centers public transportation etc.
Provide information to visitors about Parks Conservancy programs projects volunteer opportunities and different ways to connect people to the Parks.
Promote and sell memberships explaining the benefits and value of joining the Parks Conservancy.
Assist managers with year-end inventory and cycle counts.
Assist managers and supervisors with other assigned job duties.
Check review and respond to (if applicable) personal Conservancy emails on scheduled shifts.
Participate in ongoing training in sales skills product knowledge inventory and Conservancy programs and policies.
Complete all required training to provide the best service for visitors including safety de-escalation and bystander intervention skills park trails cultural resources and other information.
Maintain positive and respectful relationships with all internal and external partners (GGNPC NPS U.S. Park Police Park Partners)
In absence of Managers or Team Leads communicate directly to Law Enforcement when there are immediate emergencies or threats to visitors and co-workers. Notify Managers and Supervisors as soon thereafter as possible.
Knowledge Skills and Abilities:
Two years of retail experience or equivalent preferred.
Excellent visitor service skills and sales ability.
Must be professional flexible reliable and able to perform job duties with minimal supervision.
Accurate and efficient cashiering and cash handling experience.
Excellent verbal and written communications skills.
Must be sensitive to visitors needs and concerns and enjoy working in a busy retail environment with high visitor interaction and conversation.
Must have an interest in and ability to share the history natural history and trails of the national park work site with visitors.
Education and/or Experience:
High school degree or equivalent preferred.
Previous sales/retail or comparable experience in working with the public.
Health and Safety:
It is the goal of the Parks Conservancy to create and maintain a safe and healthy workplace. We work to mitigate hazards and risks that may cause harm to employees consistent with state and federal laws. Employees play an active role in creating a safe and healthy workplace and are expected to comply with all applicable health and safety rules.
Physical Requirements and Work Environments:
Standing most of the day but also sitting squatting kneeling or walking depending on a wide range of duties.
Work is performed primarily inside the Visitor Center and occasionally outside the visitor center.
Working on the sales floor stockroom and outdoors.
Walking around the site restroom and outside environment in response to visitors
concerns.
Work is primarily performed standing or walking for 8 hours per day.
Wearing a uniform and adhering to professional appearance standards.
Lifting carrying or positioning objects weighing up to 40 pounds.
Pay Rate/Pay Grade: $21/hour (Pay grade 11). Benefits include paid sick time our Employee Assistance Program Commuter Program and employee discounts.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed.
The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment placement and promotions are conducted without regard to an individuals race color religion sex national origin age physical handicap veteran status or sexual orientation or any other classification protected by Federal State and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.
Required Experience:
IC
Employment Type
Part-Time
Key Skills
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