Program Manager
Program Manager
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Job Description
Who we are
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities working with police departments and municipalities to install over 4000 red-light speed and school bus stop arm safety cameras across North America. We are also creating smart roadways serving the worlds largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems processing nearly 165 million transactions each year across 50 individual tolling authorities.
Culture
Verra Mobility Corporation is a rapidly growing entrepreneurial company that operates with a people-first philosophy and approach. The company lives by its core valuesDo Whats Right Lead with Grace Win Together and Own Itin everything it does for its customers and team members. The company seeks to grow aggressively both organically and through acquisition to continue to be the undisputed market leader with these five core competencies: bias for action customer focus teamwork drive for results and commitment to excellence.
Position Overview
Verra Mobility is seeking a dynamic and experienced Program Managerto lead the strategic delivery of high-impact large-scale software platform programs. These initiatives involve the yes end-to-end development of a new software platform as well as the successful migration of high visibility clients from legacy systems. The ideal candidate will possess strong technical acumen strategic thinking and a proven track record of driving complex programs across cross-functional teams in fast-paced environments. This role is situated in a center of excellence structure within the Verra Mobility Program Management Office.
Responsibilities:
- Program Leadership & Execution
- Lead the overall program planning execution governance and delivery of a transformative software platform.
- Define and drive program roadmaps aligning milestones across engineering product client services and executive leadership.
- Oversee multiple concurrent workstreams including platform development integration quality assurance and client onboarding/migration.
- Stakeholder Management
- Act as the primary point of contact for internal and external stakeholders providing transparent updates on scope status risk and milestones.
- Engage with key client implementation managers to plan and manage migrations ensuring minimal disruption and high satisfaction.
- Risk & Issue Management
- Proactively identify risks issues and dependencies across the program lifecycle and implement mitigation strategies.
- Maintain high levels of accountability and urgency in resolving roadblocks.
- Cross-Functional Coordination
- Collaborate with product managers architects developers QA operations and client support teams to ensure cohesive delivery.
- Champion agile practices and continuous improvement across program delivery teams.
- Reporting & Metrics
- Develop and deliver executive-level reporting on program health performance metrics and outcomes.
- Track KPIs to evaluate and improve program effectiveness and delivery consistency.
- Standards & Governance
- Champion PMO best practices and standards; role modeling best in class program management practices
- identify and drive repeatable scalable approaches for consistent delivery utilizing continuous improvement methodologies such as kaizen structured problem solving value stream mapping.
Requirements:
- 8 years of progressive program/project management experience including at least 3 years in a senior program or portfolio management role.
- Proven success in leading large-scale software platform initiatives involving new development and legacy system migrations.
- Exceptional stakeholder engagement and communication skills including executive-level reporting.
- Strong understanding of software development lifecycles including agile scrum and scaled agile methodologies.
- Bachelors degree in Computer Science Engineering Business or related field; PMP PgMP or Agile certifications are preferred.
- Experience managing vendor relationships and contract negotiations is a plus.
- Demonstrated ability to influence and lead in a matrixed organization.
- Strategic thinker with an eye for operational excellence and continuous improvement.
- Must be locate in Phoenix Arizona and willing to commute into Mesa Arizona office.
Desired Skills:
- Familiarity with or certification in lean six sigma process improvement methodologies strongly
- Familiarity with cloud platforms data migration strategies and system integration patterns.
- Experience working in regulated industries (e.g. transportation healthcare finance) is an asset.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability optimize and align work focus on the customer and cultivate innovation.
- Do Whats Right. We champion integrity and good character. Our team members model ethical behavior demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion and we are authentic and candid. Our employees demonstrate self-awareness care for others instill trust and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate value differences think and act globally foster an engaging work environment and recognize and develop others.
With your explicit consent which you provided as part of the application process we will retain candidate personal data solely for the business purpose for which it was no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.
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Required Experience:
Manager
Employment Type
Full Time
