Project Administration Associate Client Service Manager
Project Administration Associate Client Service Manager
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Job Description
Provide day-to-day client service and risk management assistance on assigned accounts. Work with Program Manager Client Advocate and ACS to implement maintain and close-out wrap-up programs. Coordinate administration activities related to managing a wrap-up.
The Role
- Communicate with subcontractors to request & finalize enrollments in the wrap-up
- Follow-up with subcontractors on outstanding items including enrollment information payroll etc
- Review and confirm certificates of insurance are current and compliant for enrolled contractors
- Process contractor/project closeouts as required
- Willing to learn and manage project/subcontractor activity through WTW Wrap Administration System
- Provide status reports to clients project teams
- Participate & lead status meetings with clients project teams.
- Other duties as assigned
- Current Property & Casualty License or willingness to obtain
Qualifications
The Requirements
- Five or more years of insurance experience related to construction
- Knowledge of basic mathematics
- Personal Computer Skills
- Verbal and written communication skills
- Accuracy and Attention to Detail
- Ability to multi-task and work under pressure or time constraints
- Interpersonal Skills including relationship-building skills with clients and co-workers
- Ability to work independently as well as in a team setting
- Customer Service Skills
- Presentation organization & critical thinking skills
- Current Property & Casualty License or willingness to obtain
This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors including but not limited to location of the role individual competencies education/professional certifications qualifications/experience performance in the role and potential for revenue generation (Producer roles only).
This role is also eligible for an annual short-term incentive bonus.
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Medical (including prescription coverage) Dental Vision Health Savings Account Commuter Account Health Care and Dependent Care Flexible Spending Accounts Group Accident Group Critical Illness Life Insurance AD&D Group Legal Identify Theft Protection Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays Annual Paid Time Off (includes state/local paid leave where required) Short-Term Disability Long-Term Disability Other Leaves (e.g. Bereavement FMLA ADA Jury Duty Military Leave and Parental and Adoption Leave) Paid Time Off (only included for Washington roles)
- Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans eligibility requirements.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers we will consider for employment qualified applicants with arrest and conviction records.
At WTW we trust you to know your work and the people tools and environment you need to be successful. The majority of our colleagues work in a hybrid style with a mix of remote in-person and in-office interactions dependent on the needs of the team role and clients. Our flexibility is rooted in trust and hybrid is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
EOE including disability/vets
Required Experience:
Manager
Employment Type
Full-Time
