Operations Manager, HVAC / Plumbing | Full-Time | Kay Bailey Hutchison Convention Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

This Operations Manager - HVAC / Plumbing reports to the Director of Operations and is responsible for assisting in the administration planning budgeting and direction for the operations of the HVAC/Plumbing maintenance team. Responsibilities include directing supervising/managing and evaluating the HVAC/Plumbing maintenance team in the essential duties ensuring the quality of services delivered to the clients meets and / or exceeds our standards and contractual obligations. The HVAC/Plumbing Manager has direct oversight of the HVAC and Plumbing team. Ensures an effective and cost efficient program by controlling the Operations budget and performs related day to day responsibilities as required.

This role pays an annual salary of $90000-$100000.

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until September 5 2025.

This position is based at our Kay Bailey Hutchison Convention Center. The Kay Bailey Hutchison Convention Center Dallas (KBHCCD) is one of the largest convention centers in the nation. Every year it welcomes over a million visitors attending major national and international conventions meetings concerts athletic competitions auto shows and more. Located in the heart of downtown Dallas the KBHCCD has been and continues to be a fixture in the Dallas skyline offering 1 million square feet of exhibit space three ballrooms 88 meeting rooms 1750-seat theater and a 9816-seat arena. The award-winning facility is connected to a 1001-room hotel via skybridge and is adjacent to two Vertiport landing pads.

• Assume management responsibility for maintenance services involved at the Kay Bailey Hutchison Convention Center including ensuring proper working condition of HVAC electrical mechanical and plumbing systems and occasional grounds keeping and general trades tasks and associated equipment.
• Select train motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Assist in establishing and monitoring work performance and safety standards. Uphold all relevant federal state and local building regulations including EEOC FLSA OSHA NFPA NEC and ADA regulations.
• Prioritize plan direct coordinate and review the work plan for HVAC/Plumbing maintenance personnel; assign work activities projects and programs; monitor workflow; inspect work product of subordinates to ensure accuracy and timeliness of completion; meet with staff to review and evaluate work products methods and procedures and to identify and resolve challenges.
• Participate in the development and administration of the Operation budget; forecast of additional funds needed for staffing equipment materials and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Solicit and review cost estimates.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies relevant to HVAC and plumbing and associated equipment.
• Maintain cost records of work performed and prepare cost estimates as requested; prepare invoices for services rendered that are to be used in event settlement.
• Track record and report labor allocations in all areas of functional responsibility Maintain hazardous materials communication program material Safety Data Sheets (SDS) and required records and permits; maintain knowledge of changes in pertinent Federal State and Local regulations.
• HVAC/Plumbing Manager assist in developing and maintaining an accurate record keeping system including a Computerized Maintenance Management Software (CMMS).
• Prepare payroll work sheets for departmental personnel approving time off requests and time cards in a timely manner.
• Working with HR for all progressive discipline or correctiive action for departmental team members.
• Coordinate necessary inspections with outside regulatory agencies (Fire Boiler Insurance etc.)
• Maintain ordering of proper supplies for HVAC/plumbing and show requirements in a timely manner.
• Research and recommend equipment tools materials and supplies to fulfill needs of HVAC/plumbing Department.
• Ensure proper supplies are maintained at all times for necessary repairs and projects. Maintain positive working relationships with service. contractors suppliers utility companies and firms doing business with the KBHCC to promote coordinated services to clients.
• Plan coordinate and communicate with other departments including KBHCC Event Services team and subcontractors (catering parking etc.) to ensure that the arrangements and services ordered by those departments are available when and where needed by the clients together with adequate staff to service these events.
• Assist in Preparation and implementation of the annual budget for the departments supervised.
• Provide recommendations for Capital Improvement Budget Capital adds 5-year plan and yearly operational budget.
• HVAC/Plumbing Manager is responsible for weekly departmental reports.

• Completion of 12th grade and vocational training with specialized training in the HVAC or plumbing maintenance field or related building systems.
• Minimum of 5 years of experience in HVAC or plumbing trade or related building systems and knowledge.
• Also requires 2 years supervisor experience.
• Demonstrated skill in managing multiple functions and interpersonal skills to foster teamwork and a commitment to team results are required.
• Knowledge of current practices in the maintenance field.
• Ability to work various workdays and hours to meet business needs including early/late hours long days weekends and holidays.
• Must be reliable and punctual.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.