Coordinator, Central Intake
Coordinator, Central Intake
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Job Description
Pour obtenir une traduction en franais de loffre demploi suivante veuillez envoyer un courriel . Les demandes seront traites dans un dlai de trois jours ouvrables et la priode de dpt des demandes sera prolonge de trois jours.
To obtain a French translation of the following job posting please email . Requests will be addressed within three business days and the application window will be extended by three business days.
At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative values-based team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
Reporting to the Manager the Coordinator will coordinate and manage critical project activities by applying project management knowledge skills tools and techniques to satisfy customer needs and expectations during project lifecycle. This position requires balancing competing demands such as scope schedule and quality of deliverables; issue/risk management and problem resolution as well as ensuring accurate project documentation and meeting minutes.
The initial focus areas for the teams work are centered around the following objectives:
Comprehensive engagement to establish multi-year strategy and implementation of the program as part of central waitlist management program.
Support the delivery of a provincial system to track patient flow from initial referral to the appropriate team member leveraging existing provincial assets and systems.
Support the implementation of provincial projects and initiatives to establish clinical surgical and diagnostic imaging central intake hubs across the province.
Support provincial program process enhancement and reporting at the Region Ontario Health Team hospital and provider levels.
Collaborates with the operations and communications teams to:
Summarize analyze and assist with the preparation of documents and presentation material.
Develop final quality standards or related quality products that are suitable for a variety of audiences (i.e. clinicians service providers public patients)
Develop other tools and products related to the quality standard and to support its implementation.
Collaborates with the internal and external team to:
Engage external stakeholders in supporting the dissemination of project.
Leverage existing internal and external processes and system platforms to support uptake of the initiative.
Develop dissemination and implementation plans and strategies for project.
Collaborates with OH colleagues to support and execute other activities related to the project
Here is what you will be doing:
Monitors and tracks project milestones and any deviations from the work plan within the project team producing regular status updates and documenting recommended corrective actions as needed.
Supports and manages team project tracking and reporting tools such as SharePoint and assists with the development documentation and implementation of new processes tools and policies.
Ensures adherence to project schedules by tracking progress and escalating issues and risks when necessary.
Coordinates issue management according to established policies and procedures following up with relevant individuals to confirm that agreed-upon actions have been completed.
Produces high-quality documents including briefing notes presentations detailed meeting minutes and action plans.
Supports project teams and working groups in the development and management of project plans.
Performs cross-functional and other duties consistent with the job classification as assigned or requested.
Carries out additional duties as required.
Here is what you will need to be successful:
Education and Experience
Minimum of 3 years business experience including one to two years experience in a project coordination role.
An undergraduate degree with a major/minor in healthcare administration informatics business or equivalent experience is preferred.
Knowledge and Skills
Strong knowledge of Microsoft Office tools including PowerPoint Excel and MS Project.
Experience with Microsoft SharePoint is an asset. Good knowledge of analysis problem solving and structured approaches to identifying solutions
Sound knowledge of project management methodology.
Strong written and verbal communication and documentation skills.
Excellent interpersonal skills with ability to work with staff from across Ontario Health and external stakeholders to achieve project goals.
Ability to multi-task follow up and manage competing priorities.
Comfortable working in a dynamic and fast-paced environment.
Detail oriented with excellent organization and time management skills.
Experience in the successful completion of moderately complex projects.
Experience with impact analysis process implications and change management.
Must be team-oriented possess a positive attitude and work well with others.
Location: GTA Ontario (currently hybrid; subject to change)
#LI-hybrid
Employment Type:
Temporary - (Fixed Term) Full timeContract Length:
12 Month(s)Salary Band:
Band 4External Application Deadline Date:
August 3 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Mtis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Required Experience:
IC
Employment Type
Full-Time
