drjobs Concierge/Admin Assistant

Concierge/Admin Assistant

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1 Vacancy
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Job Location drjobs

Naples, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a highly organized personable and detail-oriented Concierge/Administrative Assistant to serve as the front-of-house representative for our prestigious gated golf community.

Position Overview
This fast-paced position is ideal for a dynamic professional who thrives in a service-oriented environment and can manage multiple administrative functions with discretion and efficiency. As the first point of contact for residents guests and prospective members the Concierge/Administrative Assistant plays a key role in delivering exceptional community experience while supporting the administrative operations of the membership office.
Key Responsibilities:
  • Greet residents guests and visitors with professionalism and courtesy.
  • Maintain and manage the membership database including processing new and transfer memberships.
  • Coordinate and manage reservation requests meeting spaces and room scheduling.
  • Manage electronic record filing systems and logs to ensure all documentation is properly stored and accessible.
  • Serve as the primary phone operator directing calls taking messages and responding to inquiries.
  • Provide general administrative support to management and other departments as needed.
Qualifications:
  • Previous experience in a concierge administrative assistant or customer service role preferably in a luxury or private community setting.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities with keen attention to detail.
  • Proficiency in Microsoft Office Suite (Word Excel Outlook) and database management.
  • Ability to handle sensitive information with discretion and professionalism.
  • A warm polished and professional demeanor with a passion for providing excellent service.
Working Conditions:
  • Front desk-based position in a high-traffic community clubhouse or administrative office.
  • Fast-paced environment with frequent interaction with residents and staff.
Minimum Qualifications:
  • Associates degree (AA); and one to two years of administrative experience; or equivalent combination of education and experience.
  • Ability to work independently with little or no supervision.
  • Ability to communicate verbally and in writing. Ability to compose letters and to facilitate phone calls and general inquiries sensibly.

Employment Type

Full-Time

Company Industry

Department / Functional Area

Hospitality

About Company

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