Float Clerk - Children's Perioperative Department (50%)
Float Clerk - Children's Perioperative Department (50%)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Float Clerk is responsible for reviewing and verifying documents for accuracy addressing discrepancies and providing administrative support for the unit. Additionally the Float Clerk supports patients and families with navigation responding to requests and providing assistance during challenging situations while maintaining professionalism and respect for varying needs and circumstances.
Characteristics Duties and Responsibilities:
- Reviews verifies and maintains accuracy of various documents (e.g. reports invoices insurance cards) to ensure compliance with policies; addresses discrepancies and resolves issues. Checks patients in provides information on policies and procedures prepares and reconciles records and ensures proper documentation and adherence to established guidelines
- Integrates information and may run routine queries to generate or produce reports
- Assigns coordinates and reviews the work of other clerical personnel for conformance to established guidelines
- Composes correspondence in response to routine inquiries frequently without instruction or review
- Initiates and processes standardized forms related to area of assignment
- Respond promptly to physician requests for family consultation and support
- Assist families with navigation throughout the facility and provide help with wayfinding access to refreshments and service recovery when necessary
- Engage in sensitive emotionally intelligent conversations with patients and families during times of stress or uncertainty
- Remain aware of and respect varying family dynamics and legal considerations that may impact communication or decision-making
Percent of Time: 50%
Schedule: primarily 1500-1900 Monday through Friday no holidays weekends or nights
Pay Grade:08
Benefits Highlights:
- Regular salaried position located in Iowa City Iowa
- Fringe benefit package including paid vacation; sick leave; health dental life and disability insurance options; and generous employer contributions into retirement plans
- For more information about Why Iowaclickhere
Minimum Eligibility Requirements:
- Any combination of related clerical office experience related undergraduate education and/or post high school clerical training that is the equivalent to two years of full-time employment
Desired Qualifications:
- Ability to act as a liaison between the surgeon and family
Advocate the needs of the whole patient to include the parents and extended family Support way finding needs within the hospital setting Excellent communication skills Experience with public relations and patient interaction
Application Process:In order to be considered applicants must uploada resume(under submission relevant materials)that clearly address how they meet the listed required and desired qualifications of this position.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education to 5 professional references will be requested at a later step in the recruitment process. If applicable internal references will be conducted with approval from the position is not eligible for University sponsorship for employment authorization.
To learn more about this position please email
Employment Type
Part-Time
