Service Contract Inspector

Hours of Work: 35 per week

Closing date: 8th August2025

Interviews: TBC

At MSV Housing were committed to making sure our customers have good quality safe homes and our Service Contract Inspector are key to making this happen.

We are looking to recruit an enthusiastic individual to join our established team. Reporting to our Services Manager our Service Contract Inspector provide inspect the standard of Garden Maintenance Communal Cleaning and Window Cleaning across our stock where communal services are delivered and a Service Charge collected. This is to be done on a routine basis.

In addition we are looking for candidates that have a passion to advocate on behalf of people and communities.

What do our Service Contract Inspector do;

• Support the Services Manager in overseeing grounds maintenance communal cleaning and window cleaning. Conduct regular site inspections and ensure contractor compliance and quality standards.
• Act as a key contact for residents promoting involvement and satisfaction. Liaise with tenants contractors and external agencies to maintain safe and welcoming communal environments.
• Maintain accurate records of inspections contractor performance and compliance. Provide monthly assurance reports and support service charge reviews.
• Identify and report health and safety issues fly tipping and neighbourhood disputes. Ensure all work aligns with regulatory and policy requirements.
• Work closely with internal teams and contractors to improve service delivery onboard new schemes and share best practices across departments.

What we are looking for;

• Full driving licence and willing to travel across the northwest
• Experience in effective management and delivery of H&S data and process management and systems
• Experience of conducting risk assessments including fire risk and following through actions.
• Skilled in use and operation of Microsoft Word Excel and Outlook and able to collate prepare & present management reports.
• Ability to issue clear instructions of actions necessary to address defects and regulatory breaches
• A methodical and conscientious approach to accuracy and attention to detail
• Collaborative and supportive approach

We offer a range of great benefits including:

• Company vehicle
• Essential car user allowance to support you with car running costs
• Flexibility on where you work with home working kit provided
• 33 days holiday per year plus bank holidays and a holiday a buy scheme.
• Company pension scheme with up to 10% matched contributions
• Company funded access to a health cash plan where you can claim back costs of everyday health treatments such as optical dental and much more.
• Enhanced sick pay with up to 3 months full pay and 3 months half pay
• Health and Wellbeing Support including an employee assistance programme free counselling mental health first aiders and numerous wellbeing initiatives
• Life assurance subject to being a member of our company pension scheme.
• Learning and development to support you to develop the skills you need to fulfil your role and progress in your career
• Commitment to Equality and Inclusion with employee network groups covering anti-racism LGBTQ disability and long-term health conditions carers and menopause.

MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however we encourage candidates to submit an ammonised CV if they can do so.

MSV are also committed to supporting you to balance work and life including with any caring or parental responsibilities you might have and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this.

For more information about the role please visit our careers page where you will find a candidate pack and apply for the role.

If you wish to discuss the roles informally please contact Nichola Timmon Services Manager on .

Interview dates are to be confirmed; interviews will be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore we strongly recommend candidates to apply early.

Were passionate about inclusion and wed love to hear from people from diverse backgrounds for this role.

If you are not sure whether you meet our requirements for this role but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

We own and manage almost 9000 homes across Greater Manchester Lancashire and West Yorkshire and pride ourselves on being a housing association that retains our original values and missions and continues to deliver a range of housing solutions to the most vulnerable in MSV our main priority has and always will be to deliver and build on the services we provide as a social values embrace equality and inclusion and are genuinely focussed on people. We want better life chances for our people we work with customers to strengthen our business and we want to see fewer homeless people and people in poverty.