Sr. IT Technical Business Analyst
Sr. IT Technical Business Analyst
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1 Vacancy
Job Description
Role: Sr. IT Technical Business Analyst
Location: Sedalia Kansas City (Onsite)
Duration: Contract To Hire
Client: ProEnergy Services Inc
Any Visa.
Job Description:
We are seeking an experienced and strategic Sr. IT Business Analyst to lead the planning execution and delivery of IT applications that support our engineering field service quality management operations and back-office teams. This role will serve as the bridge between business stakeholders and Agile development teams ensuring that software products-both custom-built and commercial-meet evolving business needs and deliver measurable value.
Key Responsibilities
- Serve as the primary liaison between business stakeholders and Agile software development teams for both proprietary and off-the-shelf applications.
- Own the product backlog: define prioritize and refine user stories acceptance criteria and business requirements.
- Collaborate closely with development teams and other internal IT resources to ensure high-quality and timely product delivery.
- Champion the voice of the user throughout the development lifecycle to ensure solutions align with business goals.
- Conduct stakeholder interviews user research and system analysis to define current-state challenges and future-state requirements.
- Facilitate User Acceptance Testing (UAT) by coordinating with business users managing test plans capturing feedback and ensuring successful validation of product functionality.
- Clearly communicate release notes and updates to end-users and stakeholders ensuring smooth transitions and adoption of new features and changes.
- Hold necessary ceremonies to encourage a cadence of accountability and transparency ensuring development team is holding true to their commitments.
- Build and maintain strong cross-functional relationships across departments including Engineering Operations HR Finance and Field Services to align priorities and ensure consistent delivery.
- Manage vendor relationships and coordinate integration efforts for off-the-shelf solutions.
- Work within and across multiple project management frameworks including Agile (Scrum Kanban) Waterfall and hybrid models depending on the application and project scope.
- Continuously evaluate product performance and user satisfaction; adjust the product roadmap based on feedback and evolving priorities.
- Support change management efforts including user training documentation and stakeholder communications.
Required Qualifications
- 5 years of experience in a Product Owner Business Analyst or similar role in IT.
- Proven ability to manage both proprietary (custom) and commercial off-the-shelf (COTS) software applications.
- Strong understanding of Agile software development processes and experience working directly with Scrum or Kanban teams.
- Proficient in project management and productivity tools (e.g. Jira Azure DevOps Confluence MS Project).
- Experience gathering and documenting business requirements and translating them into technical deliverables.
- Experience facilitating UAT and delivering high-quality user communications.
- Strong analytical thinking decision-making and problem-solving skills.
- Excellent interpersonal written and verbal communication abilities.
- Up to 25% travel to major office locations (Sedalia Missouri and Houston Texas)
Preferred Qualifications
- Industry experience in manufacturing engineering or construction environments.
- Familiarity with ITIL Lean Six Sigma or other process improvement frameworks.
- Certification(s) such as Certified Scrum Product Owner (CSPO) PMI-ACP or SAFe Product Owner/Product Manager.
- Experience with ERP systems maintenance management systems or project controls tools.
Employment Type
Full-time
