CRM MS Dynamic Tester-Banking Domain
CRM MS Dynamic Tester-Banking Domain
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Job Description
Company Overview:
Cortex Consultants is a dynamic consulting firm specializing in delivering innovative solutions for the banking sector. Our mission is to empower financial institutions through effective technology integration and enhancing customer experiences. We foster a culture of collaboration integrity and excellence ensuring our team members are not only skilled professionals but also passionate about driving transformative change within the banking domain.
Role Responsibilities:
- Develop and execute comprehensive test plans for CRM MS Dynamics within the banking domain.
- Collaborate with cross-functional teams to gather requirements and understand business needs.
- Perform functional and non-functional testing to validate CRM functionalities.
- Conduct user acceptance testing (UAT) with stakeholders to ensure system alignment with business goals.
- Identify and document defects providing detailed reports using defect tracking tools.
- Assist in data migration testing to ensure the integrity and accuracy of transferred data.
- Integrate testing efforts with ongoing Agile development cycles.
- Provide input on enhancements and optimizations for CRM system performance.
- Develop automated test scripts to streamline testing processes.
- Participate in requirements workshops to help shape CRM functionalities.
- Monitor and analyze test results to communicate findings effectively.
- Lead troubleshooting efforts for any issues arising during testing phases.
- Collaborate with the IT department to coordinate system integrations.
- Stay updated on industry best practices and emerging trends in CRM systems.
- Train end-users and provide support during the CRM rollout.
Qualifications:
- Bachelors degree in Computer Science Information Technology or a related field.
- Proven experience in testing CRM MS Dynamics solutions especially in banking.
- Strong understanding of banking processes and customer management systems.
- Experience with manual and automated testing methodologies.
- Familiarity with defect tracking tools like JIRA or Bugzilla.
- Solid knowledge of Agile frameworks and methodologies.
- Excellent analytical and problem-solving skills.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Attention to detail and a strong commitment to quality assurance.
- Experience in data migration testing procedures and best practices.
- Proficiency in writing detailed test cases and scenarios.
- Ability to work independently and manage multiple projects simultaneously.
- Strong time management skills and ability to meet tight deadlines.
- Certifications in software testing (e.g. ISTQB) are a plus.
- Willingness to learn and adapt to new technologies and testing tools.
data migration testing,problem-solving,time management,data migration,communication skills,user acceptance testing (uat),test automation,crm ms dynamics,defect tracking,agile methodologies,functional testing,test case writing,customer,automated testing,analytical skills,user acceptance testing,crm,non-functional testing
Employment Type
Full Time
