Telly Callers

Please find below Job Description for Telly Callers:

Location: Ahmedabad

Timings : 10:00am to 7:00pm
Job Type: Full-Time
Experience Required: 0–2 years (Freshers may apply)
Industry: E.g. BPO Finance Education Real Estate etc.

Job Summary:

We are looking for a confident and persuasive Telly Caller to join our team. The ideal candidate will be responsible for contacting potential or existing customers to inform them about our products/services generate leads or resolve customer queries over the phone.

Key Responsibilities:

• Make outbound calls to prospective clients/customers.
• Inform customers about products/services and explain benefits.
• Generate and maintain leads update CRM or call logs.
• Follow up on previous interactions for closures or feedback.
• Handle customer queries objections or complaints professionally.
• Maintain call records and daily reports.
• Meet daily/weekly/monthly targets.

Requirements:

• Minimum qualification: 10th/12th pass or any graduate.
• Good communication skills in English/Hindi/Regional Language.
• Confident polite and professional phone manner.
• Basic computer knowledge (MS Excel CRM tools etc.).
• Ability to work in a target-oriented environment.

Preferred Skills:

• Previous experience in telemarketing/sales/customer service.
• Ability to handle pressure and remain calm during difficult calls.
• Strong persuasion and negotiation skills.

Benefits:

• Attractive incentives and performance bonuses.
• On-the-job training provided.
• Growth opportunities within the organization.