Parts Advisor Specialist
Parts Advisor Specialist
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$ 65000 - 85000
1 Vacancy
Job Description
Join Sony Honda Mobility of America Inc.
Sony Honda Mobility of America Inc. is a proud subsidiary of Sony Honda Mobility Inc. a 50/50 joint venture between Sony and Honda headquartered in Tokyo Japan. Our American headquarters in Culver City California established in March 2023 is at the forefront of bringing the innovative electric vehicle AFEELA to the US market. AFEELA embodies the essence of FEEL creating an interactive relationship where people and mobility connect through advanced sensing and network technologies.
At Sony Honda Mobility of America we are dedicated to moving people through innovative solutions inspired by diversity. Join us in shaping the future of mobility with creativity technology and a commitment to excellence. Apply now to make a difference!
Position Summary
Sony Honda Mobility of America (SHMA) is seeking a proactive and detail-oriented Parts Advisor Specialist to support our growing after-sales this role you will play a key part in ensuring parts availability supporting service operations and delivering an excellent customer experience for our new electric vehicle AFEELA.
As a Parts Advisor Specialist you will serve as a primary point of contact for parts inquiries from service teams manage parts orders and inventory tracking and support internal logistics and coordination activities. The ideal candidate has experience in automotive parts distribution or dealership environments and thrives in a fast-paced startup atmosphere.
Job Responsibilities
- Support day-to-day parts operations including order entry parts availability checks and shipment tracking.
- Assist with the coordination and fulfillment of parts orders for SHMA service partners and internal teams.
- Respond to service team inquiries related to parts pricing availability substitutions and logistics.
- Collaborate with logistics warehouse and supplier teams to ensure accurate and timely parts delivery.
- Support inventory audits and help maintain parts database accuracy part number validation and documentation.
- Monitor parts warranty claims and returns processes in coordination with warranty and service departments.
- Contribute to the development and refinement of SOPs for parts handling documentation and tracking.
- Provide administrative support for invoice reconciliation and purchase order processes related to parts purchases.
- Support the launch of new parts programs and ongoing optimization of the parts supply chain.
- Act as a key contact for internal cross-functional collaboration with Service Operations Logistics Warranty and Quality teams.
Required Qualifications for Position
- 3 years of experience in automotive parts operations dealership parts departments or OEM parts distribution.
- Strong knowledge of automotive components service terminology and inventory workflows.
- Excellent organizational and communication skills with a customer-first mindset.
- Proficiency with Microsoft Office and/or Google Workspace tools.
- Ability to work cross-functionally in a fast-paced evolving environment.
- Attention to detail in documentation tracking and reporting processes.
Preferred Qualifications for Position
- Experience supporting EV service parts or working with OEM parts catalogs and ordering platforms.
- Familiarity with DMS systems parts logistics software or inventory management tools.
- Background working with technical service teams warranty teams or field service operations.
- Japanese language proficiency is a plus.
Additional Details
- Work Arrangement: This is an on-site position in Culver City CA transitioning to Torrance CA in Fall 2025.
- Travel Requirements: Minimal though occasional travel to other SHMA or vendor sites may be required.
- Visa Sponsorship: Not available for this position.
Benefits
- Comprehensive medical dental and vision benefits
- Flexible Working Policy
- Paid parental leave
- 401k Program
- Take What You Need time off policy with a minimum of 15 days off per year and holiday breaks
- Yearly bonuses (subject to eligibility)
- Company phone (subject to eligibility)
- Company swag
- A brand new laptop and monitor
- Special discounts on Sony products
- Learning and Development quarterly stipend
- More to come!
The anticipated annual base salary for this position is $65000-$85000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job.
Sony Honda Mobility of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed sex (including pregnancy) gender national origin citizenship ancestry age physical or mental disability military status status as a veteran or disabled veteran sexual orientation gender identity or expression marital or family status genetic information medical condition or any other basis protected by applicable federal state or local law ordinance or regulation.
Disability Accommodation for Applicants
Sony Honda Mobility of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests please contact us by email at Please indicate the position you are applying for.
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Required Experience:
Unclear Seniority
Employment Type
Advisor
