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Jewelry Sales Executive role involves selling jewelry products assisting customers and providing excellent customer service. This includes showcasing items explaining features negotiating prices and processing transactions. The role also requires maintaining product knowledge staying updated on trends managing inventory and handling customer inquiries professionally.
Heres a more detailed breakdown:
Key Responsibilities:
Customer Engagement:
Greeting customers understanding their needs and preferences and providing personalized recommendations.
Product Knowledge:
Demonstrating in-depth understanding of jewelry products including materials craftsmanship and current trends to effectively educate customers.
Sales Transactions:
Processing sales accurately handling payments and ensuring a smooth checkout experience.
Customer Service:
Building rapport handling inquiries and complaints and resolving issues professionally.
Showroom Management:
Maintaining a clean and appealing showroom ensuring displays are well-presented and regularly updated.
Inventory Management:
Conducting stock checks assisting with inventory management and potentially assisting with ordering and receiving new stock.
Sales Targets:
Achieving individual and team sales targets.
Trend Awareness:
Staying informed about the latest jewelry trends and styles.
Relationship Building:
Following up with clients after purchases to encourage repeat business and foster lasting relationships.
Professionalism:
Maintaining a professional and courteous demeanor at all times representing the brand effectively.
Skills and Qualifications:
Excellent communication and interpersonal skills .
Strong sales and negotiation skills .
Product knowledge and passion for jewelry .
Customer service experience .
Ability to work as part of a team .
Attention to detail and accuracy .
Ability to handle cash and credit card transactions .
Proficiency in using point-of-sale (POS) systems .
Ability to work flexible hours including weekends and holidays .
High school diploma or equivalent