To undertake caretaker duties including cleaning and other estate duties in partnership with the needs of residents and in accordance with management direction. Working flexibly alone or with other caretakers to provide an excellent caretaker service on estates as circumstances require.
Key Duties/Accountabilities
Reporting to the Estate Services Co-ordinator (ESC) and the Quality Assurance Officers (QAOs) who assist the ESC in caretaker management. Also liaising with management and staff at the Area Offices.
The completion of daily management control information and other documentation as required.
Keeping records of complaints made by tenants and reporting cases of fire burglary flood and other important incidents to the Area Office / Housing Department as required.
Reporting contravening of tenancy regulations by tenants.
Reporting of abandoned vehicles/illegal parking on the estates and liaising with Estate Service Officers and contractors as necessary.
Maintaining the lighting of communal areas.
Keeping keys for communal parts meter cupboard vacant dwellings vacant pram sheds etc.
Essential Experience Required
Some experience of cleaning or caretaking duties (paid/unpaid).
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