2 months contract with a Local Authority
Job Summary:
An experienced Housing Quality and Standards Manager is required to lead on service improvements regulatory compliance and housing standards across a local authority setting
The role involves working closely with internal teams residents and external stakeholders to ensure housing services align with legal regulatory and performance expectations
The postholder will play a key role in shaping housing delivery to meet national standards and local priorities
Key Duties/Accountabilities (Sample):
Lead and deliver housing service improvement projects that result in measurable outcomes
Ensure compliance with the legal and regulatory frameworks governing social housing
Monitor and respond to regulatory requirements including those from the Regulator of Social Housing
Liaise with relevant bodies such as the Local Government and Social Housing Ombudsman and the ICO
Support or manage housing-related casework ensuring thorough and compliant responses
Provide detailed policy analysis and recommendations for improving service delivery
Prepare written reports briefings and presentations for officers members and residents
Build strong working relationships across departments and with partner agencies
Use performance and data tools such as Microsoft Dynamics and Power BI to analyse report and monitor housing quality
Skills/Experience:
In-depth understanding of legal and regulatory frameworks relevant to social housing
Strong analytical skills to evaluate systems draw conclusions and develop recommendations
Excellent writing skills for varied audiences including residents and professionals
Confident in working across complex environments with a wide range of stakeholders
Skilled in developing and delivering presentations in formal and informal settings
Familiarity with the roles of the Local Government Ombudsman Social Housing Ombudsman and the Information Commissioners Office
Proficiency in Microsoft Dynamics and/or Power BI
Proven track record of delivering successful service improvement initiatives in large organisations
Operational housing delivery experience particularly within councils or registered providers
Experience in managing or assisting with housing casework in a public sector setting
Clear understanding of and commitment to equal opportunities policies and their practical application
Commitment to upholding the organisation s staff values in daily work
Additional Information:
The candidate is required to attend the office for a minimum of 2 days per week with willingness to attend some fixed-date meetings in person.
In-depth understanding of legal and regulatory frameworks relevant to social housing Strong analytical skills to evaluate systems, draw conclusions, and develop recommendations Excellent writing skills for varied audiences, including residents and professionals Confident in working across complex environments with a wide range of stakeholders Skilled in developing and delivering presentations in formal and informal settings Familiarity with the roles of the Local Government Ombudsman, Social Housing Ombudsman, and the Information Commissioner's Office Proficiency in Microsoft Dynamics and/or Power BI Proven track record of delivering successful service improvement initiatives in large organisations Operational housing delivery experience, particularly within councils or registered providers Experience in managing or assisting with housing casework in a public sector setting Clear understanding of and commitment to equal opportunities policies and their practical application Commitment to upholding the organisation s staff values in daily work