Manager, People Operations & Total Rewards

Department: Association Services

Location: Hamilton Downtown Family YMCA with hybrid work options available

Work Hours: 40 Hours per week

Employment Type: Regular Full-Time Salaried with benefits and a complimentary YMCA Membership

Number of Vacancies: 1

Anticipated Start Date: September 2025

Deadline to Apply: August 04 2025

Why Youll Love Working With Us
In addition to working with an amazing team in an inclusive and collaborative working environment that encourages creativity curiosity and celebrates success we offer:

• Paid Vacation Entitlements that increase with seniority (subject to eligibility)
• Paid Personal days and sick days
• A generous employer-paid Group Health benefit plan starting from day 1 with 3 flexible options to choose from
• A Defined Contribution Pension Plan with up to 5% employer matching
• Mental Health on Demand (MHOD) Program
• Hybrid work arrangements with in-person office time to collaborate innovate and build relationships with your colleagues
• Paid professional development opportunities
• Reduced rates for YMCA Child Care Camp and Child & Youth programs (subject to availability)
• Free staff YMCA Health & Fitness Memberships

Position Overview
We believe that it is through the power of our amazing people that the #YSavesLives. By joining the People Leadership & Culture (PLC) team you will contribute to making our Y the best place to work.

As Manager People Operations & Total Rewards you will lead strategic and operational HR initiatives that foster a high-performing inclusive and compliant workplace. Overseeing the People Partner Total Rewards and Analytics teams youll guide complex employee relations compensation benefits payroll and compliance effortsincluding volunteer and temporary worker programs.

Youll also champion data-driven decision-making by leveraging HR data and analytics to optimize programs identify trends and support planning and performance.

This is an excellent opportunity for a collaborative and strategic HR leader with strong relationship-building and communication skills to drive meaningful changes and contribute to the continued success of the YMCA of HamiltonBurlingtonBrantford.

What Youll Do

• Business Partnership & Employee Relations: Provide expert leadership on complex employee relations matters including investigations conflict resolution and policy interpretation. Advise People Leaders on performance management and risk mitigation while ensuring compliance with employment and human rights legislation.
• Total Rewards Strategy & Delivery: Develop and manage compensation benefits and payroll strategies that attract and retain top talent. Ensure internal equity legislative compliance and collaboration with Finance on accurate payroll operations.
• Employee Health & Well-being: Oversee health safety and wellness programs aligned with legislative requirements. Manage leaves accommodations and escalated incidents and lead continuous improvement of related policies.
• Volunteer & Temporary Worker Programs: Ensure compliant and consistent administration of volunteer and temporary worker programs. Support engagement safety and risk management across all non-permanent staffing.
• People Leadership & Strategic Advisory: Lead and mentor a team of HR professionals cultivating a culture of collaboration high performance and continuous growth. Provide strategic advice on rewards and workforce trends manage stakeholder relationships and leverage data and analytics to drive HR planning and program effectiveness.

What Youll Bring

• Post-secondary education in Human Resources Industrial Relations or a related discipline or an equivalent combination of education and experience.
• Minimum of three (3) years of progressive experience in HR operations employee and/or labor relations and total rewards including compensation and benefits with at least one (1) year of experience in a leadership or supervisory role.
• Professional designation in one or more of the following: Payroll Compliance Practitioner (PCP) Master of Industrial Relations (MIR) Certified Human Resources Professional (CHRP) Certified Human Resources Leader (CHRL).
• Strong knowledge of Canadian employment legislation including the Human Rights Code AODA OHSA WSIA ESA and pay equity requirements.

• HRIS Management experience required.

• Proven ability to lead compensation reviews maintain pay equity and manage benefits and pension programs.

• Proficiency in Canadian payroll practices standards and compliance reporting.

• Demonstrated ability to apply critical thinking in dynamic environments demonstrating innovative problem-solving skills and a systemic approach that balances strategic thought leadership with hands-on execution.

• Strong leadership skills with emphasis on coaching teamwork development and influencing others and build consensus.

• Excellent administrative and organizational skills with the demonstrated ability to take initiative and manage competing priorities in a high-volume environment.

• Excellent interpersonal and communication skills with the ability to represent the Association professionally in interactions with internal stakeholders and/or external communities.

• Experience working with diverse teams and fostering inclusive workplace practices.

• Access to reliable transportation in order travel to various work locations.

A Major Asset If

• You have worked in non-profit charity or public sector organizations.
• You have a proven track record of implementing successful total rewards strategies in a large organization.
• You have experience with advanced HR analytics tools and software.
• You have strong project management skills with experience in leading cross-functional teams.
• You are familiar with international compensation and benefits practices.

This position requires a commitment to the YMCA mission and core values of: Inclusion Caring Honesty Respect and Responsibility as well as a commitment to building developmental assets in children and adults.

All offers of employment will be subject to the provision that the successful incumbent provides the YMCA of HamiltonBurlingtonBrantford with a current and satisfactory Police Records Check. Positions responsible for the direct supervision of children and/or vulnerable persons will be required in addition to a Police Records Check to provide a Vulnerable Sector Screening Report at the time of hire. Police Records Checks are reviewed on an individual basis and the offence(s) if any is considered in the decision-making process in relation to the requirement of working with children; therefore not eliminating all candidates with a record from being offered a position.

Organizational Overview
As one of the largest charitable community service organizations in Canada the YMCA of HamiltonBurlingtonBrantford responds to critical social needs in the community and works to provide solutions. By nurturing the potential of children youth and adults the YMCA connects people to life-building opportunities to each other and enhances their quality of life. We foster social responsibility and healthy living. The YMCA works collectively with community partners that share the YMCAs determination in strengthening the foundations of community for all people.

Inclusion Diversity Equity and Accessibility
The YMCA of HamiltonBurlingtonBrantford is committed to creating an inclusive diverse equitable and accessible environment. All qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity or expression sexual orientation national origin genetics disability age or neurodiversity.

We understand the social barriers preventing individuals from applying for open roles. We encourage those from the Indigenous 2SLGBTQIA BIPOC and Disabled communities to apply.

If you need any accommodation throughout the recruitment process please do not hesitate to contact our People Leadership and Culture Department at

Ready to Make a Difference The YMCA is a charity that ignites the potential in people. #YSavesLives starts with building a strong community. If youre passionate about people and excited to lead impactful initiatives we want to hear from you!

Dont meet every requirement Studies have shown that women and people of colour are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesnt align perfectly with every qualification in the description apply anyway. You may still be the right candidate for this or other roles!