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About Employee Navigator
Employee Navigator is a rapidly growing and profitable $100M ARR SaaS insurance & HR technology company that works with the nations leading insurance carriers payroll companies & insurance brokers. Our products are designed to make it easier for our customers to manage the complexity of employee benefits & HR including benefits administration employee onboarding and much more. Employee Navigator is the dominant broker-centric benefits administration and HR platform in the US serving over 175000 companies.
Weve been recognized as one of The Washington Posts Top Workplaces for eight consecutive years and in 2025 we proudly earned our first Top Workplace award in Salt Lake City in our very first year of eligibility. Join us to help carry on our award-winning culture and be part of building something new and meaningful here!
About the Role
TheClient Support Analystwill deliver a world-class experience to our customers. The Client Software team is responsible for guiding our broker clients through key moments of their customer journey and shares expertise to help all our users become Employee Navigator experts. As a Support Analyst you will be responsible for helping resolve some of the more complex issues based on your expertise with Employee Navigators platform.
*Please note: This is an internal only opportunity for current Employee Navigator employees.*
Heres what youll do day-to-day:
Heres What Youll Need:
Required Experience:
IC
Full Time