Photocopier Field Service Engineer
Photocopier Field Service Engineer
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£ 30000 - 34000
1 Vacancy
Job Description
Job Description
Field Service Engineer Photocopier
Field-Based in and around Northamptonshire
Monday Friday 08:30 17:30
30000 - 34000
We are seeking a proactive and customer-focused Field Service Engineer to join our well-established clients this field-based role you will be responsible for maintaining servicing and performing emergency repairs on photocopiers and related equipment at customer sites in and around Northamptonshire.
Key Responsibilities:
- Perform routine maintenance diagnostics and emergency repairs on photocopiers and multifunction devices at client locations.
- Identify faults repair or replace damaged components reassemble machines reinstall software and test systems for functionality.
- Efficiently travel to customer sites ensuring a professional appearance and maintaining a clean road-legal company vehicle.
- Accurately complete job reports paying close attention to response times job closure and parts booking.
- Maintain and manage car stock to ensure availability of key components.
- Use IT systems to diagnose and resolve issues effectively.
- Support the basic installation of new machines at client sites.
- Carry out ad-hoc tasks assigned by the Office Manager Service Manager or Managing Director.
- Participate in training during quieter periods to maintain and develop technical skills.
- Maintain clear and professional communication with the Service Administrator.
- Provide remote support via phone when necessary.
- Demonstrate a working knowledge of print management software such as Papercut and SafeQ.
The Ideal Candidate:
- Strong problem-solving and troubleshooting abilities.
- Previous proven experience working within the print / photocopier industry.
- Good communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Basic understanding of print management software and IT systems.
- Valid driving license required.
Employment Type
Full-Time
