Senior Associate, Master Data Management
Senior Associate, Master Data Management
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Job Description
Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Associate & Senior Associate Master Data Management!!
In this role you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to Product Master within the customer vendor or product domains This role will be reporting to the manager of MDM. The resource will be working with a cross functional team and will maintain analyse execute requests with utmost quality with eye for details with good experience in SAP MDM- customer vendor or product master. We are looking for some who should be open to work in any shift as per the business requirement.
Responsibilities
Follow defined standard operating processes and procedures for all deliverables (processes)
Take ownership of performance against all the assigned Master data processes and key categories
Accountable for the quality and accuracy
Plan and priorities the workload to ensure that all assignments are delivered accurately to meet specified timelines (planning)
Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness)
Ensure that all the feedbacks and the learning from the home office client field etc. is documented and applied to the master data procedures to improve accuracy (Baseline the learning)
Be responsible for maintaining the SLA of each period and the delivery performance
Ensure that all the reports are maintained and cleared on time
Maintain Product master data in SAP as per business input and SOP
Basis understanding of SAP MM & SD module commercial structures and Category/Product Hierarchies
Highlight and take appropriate help from the Lead on SOP deviations or issues
Raise incident tickets to the relevant helpdesks when there is an issue
Participate in idea generation and improvement activities
Comprehend incoming and outgoing data flows for SAP master data
Good knowledge of governing policies around Product data as per the area of work
Update /maintain the departmental procedures (SOPs) tools and metrics for the master data team
Ensure all Data Quality KPIs (Key Performance Indicators) are met
Ensure that the companys master data business rules policies and procedures are adhered to
Support special projects as needed
Identifies areas for data quality and process improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction process control and improvement or process design strategies
Align data management processes in the business value chains and process areas
Have a continuous improvement mind set and support improvement projects from data perspective
Qualifications we seek in you!
Minimum qualifications
Any Graduate / Bachelors degree
Great at communication collaboration (verbal and written)
Understanding of SAP ERP or relevant experience
Preferred qualifications/Skills
Good customer handling skills
Advanced use of MS Office (Excel PowerPoint Word)
Ability to define & solve problems Collect Data Establish facts
High Energy Level
Work with business units and process experts to resolve master data issues
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Senior IC
Employment Type
Full-Time
