Client Success & Project Manager
Client Success & Project Manager
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USD 55500 - 65500
1 Vacancy
Job Description
About Killerspots Agency:
Killerspots is a fast-growing full-service digital marketing media and production agency based in Cincinnati Ohio. Since 1999 weve been helping brands across the country stand out and win with contagious creativity and performance-driven strategy. From video production and web development to digital advertising and jingle creation everything we do is built in-house with one goal in mind: results.
Were a high-energy team that thrives on innovation collaboration and measurable success. Our work has powered growth for national brands franchise systems and small businesses alike and were just getting started.
Who Were Looking For:
Were not just looking for a project manager ... were looking for a people person who loves to lead thrives under pressure and takes pride in making both clients and internal teams successful. If youre a passionate over-achiever who brings structure to chaos keeps teams aligned and genuinely enjoys making clients feel heard and cared for this role is for you.
This is a full-time in-office position at our Cincinnati headquarters.
Your Role:
As our new Client Success & Project Manager youll be the key connection point between our clients and internal creative teams. Youll guide projects from kickoff to delivery making sure everything stays on track on budget and exceeds client expectations. Youll lead client calls track timelines in support the CEO and ensure our team delivers top-tier work every time.
What Youll Be Doing
- Own the day-to-day relationship with assigned clients
- Lead project kickoffs manage timelines and coordinate deliverables
- Use to track all moving pieces and keep team members accountable
- Anticipate roadblocks and resolve issues before they become client concerns
- Gather feedback and approvals then communicate clearly with the creative team
- Ensure all projects are delivered with accuracy speed and strategic intent
- Report project performance weekly to the CEO and leadership team
- Spot upsell opportunities and help clients see the value of ongoing support
- Foster positive relationships that make clients feel valued understood and supported
What You Bring
- 3 years of experience in a client-facing project management or marketing agency role
- Strong ability to manage both creative teams and demanding clients
- Confident in running meetings presentations and delivering feedback
- Experience using project management platforms like .
- Excellent communication follow-through and attention to detail
- A positive proactive and people-first mindset
- Bonus: Familiarity with digital advertising CRM systems or campaign performance tracking/ Digital agency experience
Why Youll Love It Here
- Work with a team that actually loves what they do
- Create campaigns for national brands and high-visibility clients
- Join a growing agency where your voice energy and leadership make an immediate impact.
- Be surrounded by contagious creativity no egos no drama and no red tape.
No Calls Please.
Required Experience:
Senior IC
Employment Type
Full-Time
