Claims Assistant II

Title:

Company:

Job Category:

Job Description:

Everest is a global leader in risk management rooted in a rich 50 year heritage of enabling businesses to survive and thrive and economies to function and flourish. We are underwriters of risk growth progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders who care deeply about our impact on communities and the wider world.

At Everest we believe that our future is determined by the actions we take today. Actions that go beyond business strategy and encompass the values important to our employees and the communities in which we operate. Everests value commitments include: providing an inclusive work environment that offers employees the opportunity to further their development supporting our communities through the donation of time and financial resources maintaining our integrity across all aspects of the group and being an industry innovator to solve global complex risks.

This Claims Assistant II position is an individual contributor role supporting the Claims and Claims Operations staff. As a member of the Everest Insurance Operation team the Claims Assistant II will be responsible for managing day-to-day tasks as well as assisting with projects that support the various Claims Transformation projects and overall growth of the Claims organization. The Claims Assistant II reports to the Claims Lead Operations Specialist.

Position Description

Support the Claims organization with initial claims intake and set up financial processes customer service data management vendor management and special projects as needed.

• Oversee claim intake acknowledgment and processing of first notice of loss materials; investigation and follow up to secure claim documentation
• Ongoing claim file maintenance including diary management
• Processing payments and other financial transactions
• Create and maintain spreadsheets and databases
• Assist colleagues with a variety of operational functions as needed including special projects
• Customer service support including answering calls and responding to email inquiries as needed
• Perform quality control and oversight of outside vendors
• Provide support to Claims Professionals

Qualifications Education & Experience:

• Bachelors degree or equivalent work experience
• Property and casualty insurer and Claims-related experience preferred but not required
• At least 1 year of previous operations/administrative experience preferred but not required

Knowledge Skills & Competencies:

• Ability to stay focused and complete work
• Issue resolution problem solving and creativity
• Strong organizational and task completion skills
• Strong work ethic
• Strong verbal and written communication and interpersonal skills as well as a positive attitude
• Excellent customer service skills including follow-through on and communication about action items task completion and/or issues which remain unresolved
• Ability to work well in a professional team-oriented environment
• Computer proficiency in Microsoft Office (Word Excel Suite skills and PowerPoint)

The base salary range for this position is $65000 - $80000 annually. The offered rate of compensation will be based on individual education experience qualifications and work location.

All offers include access to a variety of benefits to employees including health insurance coverage an employee wellness program life and disability insurance 401k match retirement savings plan paid holidays and paid time off (PTO).

#LI-Hybrid

#LI-VP1

What if I dont meet every requirement At Everest we are dedicated to building an inclusive and authentic workplace. So if you are excited about this role but your past experience doesnt align perfectly with every element in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest our purpose is to provide the world with protection. We help clients and businesses thrive fuel global economies and create sustainable value for our colleagues shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhereto learn more about our culture.

• Our Valuesare the guiding principles that inform our decisions actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviorsdefine how we operate and interact with each other no matter our location level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues and the global communities we serve.

Type:

Everest U.S. Privacy Notice Everest ()