About One Rails Data & Analytics Team OneRail is a leading SaaS platform providing final mile delivery solutions that unify shippers carriers and customers into a seamless delivery experience. Our Data & Analytics team drives actionable insights and supports business performance across the organizationfrom Sales and Customer Success to Product Operations and Engineeringthrough standardized reporting and high-impact analytical solutions.Role Summary As a Data & Analytics Program Manager you will be the operational backbone of OneRails Data & Analytics team. This role blends business analysis project coordination and program operations to support the intake prioritization and execution of analytics initiatives. You will serve as the liaison between business stakeholders and technical data teams translating requests into structured requirements and ensuring alignment through delivery. This is an individual contributor role ideal for a detail-oriented collaborative professional with a strong understanding of modern data workflows.Key Responsibilities Workflow Intake & Prioritization
Serve as the primary point of contact for data and analytics intake requests.
Evaluate and triage incoming requests based on impact urgency and resource capacity.
Facilitate sprint planning or kanban processes and manage task tracking via tools like ClickUp.
Support scoping and effort estimation to aid in sprint forecasting.
Stakeholder Engagement & Requirements Definition
Translate business questions into structured technical requirements.
Lead discovery sessions to define scope success metrics and deliverables.
Communicate progress blockers and timelines clearly and proactively.
Ensure alignment on scoped deliverables and manage expectations throughout the project lifecycle.
Project Coordination & Delivery
Track task ownership monitor timelines and escalate blockers as needed.
Maintain a roadmap of current and upcoming initiatives.
Coordinate across departments to align dependencies and ensure smooth execution.
Documentation & Process Optimization
Maintain and enhance SOPs intake templates and QA checklists.
Centralize project documentation including outcomes and stakeholder-facing materials.
Partner with enablement and training teams to support stakeholder education on data tools and processes.
Team Support & Onboarding
Assist in onboarding new team members with established best practices and frameworks.
Contribute to evolving and scaling project management and intake operations.
Required Qualifications Experience & Skills
3 years in a business analyst data program coordinator data program manager or analytics operations role.
Proven ability to manage multiple complex analytics workflows concurrently.
Experience in SaaS or technology environments supporting cross-functional teams.
Strong communication and stakeholder management skills.
Comfortable prioritizing competing demands with sound rationale.
Technical Aptitude
Proficiency in project management tools (e.g. ClickUp Jira Asana).
Familiarity with SQL and data analytics workflows; experience with Snowflake and Power BI a plus.
General understanding of modern data warehouse and pipeline architecture.
Exposure to Python is helpful but not required.
Preferred Qualifications
Experience building dashboards for team performance or KPI tracking.
Familiarity with Agile methodologies or Scrum frameworks.
Prior experience creating SOPs or documentation for analytics operations.
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