At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

A Day in the Life

Medtronics ENT Operating Unit is dedicated to advancing surgical care through innovative technologies that enhance precision efficiency and patient outcomes. With a comprehensive portfolio that includes the StealthStation ENT Navigation System M4 & M5 Microdebriders NIM Nerve Monitoring Systems and Coblation Technology we empower surgeons with cutting-edge tools for minimally invasive ENT procedures. Beyond technology we are committed to clinical excellence offering education training and research to support healthcare professionals. By continuously pushing the boundaries of innovation Medtronic is shaping the future of ENT surgery and improving the quality of life for patients worldwide.

Join a diverse team of innovators who bring their worldview their unique backgrounds and their individual life experiences to work every day. Its no accident we work hard to cultivate a workforce that reflects our patients and partners. We believe its the only way to drive healthcare forward and remain a global leader in medical technology and solutions.

#Neuroscience

Careers That Change Lives

In this hybrid role of Human Factor and Test Engineers - We are seeking a Senior Use Condition Engineer passionate about user-centered design to support the development of next-generation ENT products and this role youll collaborate with cross-functional teams to integrate the Voice of the Customer identify user needs define product requirements and help deliver intuitive high-quality solutions. Youll also contribute to the safety and usability of released products.

Key responsibilities include developing usability strategies conducting validation activities and translating user experience data into actionable insights for development and regulatory purposes. This role requires strong attention to detail and effective communication skills to accurately capture and relay user feedback.

As Senior Use Condition Engineer you will observe surgical ENT procedures maintain credentials and collect real-world use data to inform use specifications and testing strategies. Your work will directly influence design requirements and test methods to ensure products meet real-world needs and regulatory standards. Youll also support legacy documentation to aid internal initiatives.

Responsibilities may include the following and other duties may be assigned.

• Maintain and manage comprehensive spreadsheets and databases of field data collected from observed surgical cases to define use cases and real-world conditions.

• Design develop and implement test methods protocols and equipment to simulate clinical environments.

• Conduct in-field observations of ENT surgical procedures to support system requirements development and inform test engineering strategies.

• Collaborate cross-functionally with Human Factors Systems Engineering and Verification teams to support both new product development and post-market product management.

• Coordinate with internal teams to align on use conditions surgical case findings and environmental factors impacting product design.

• Own and maintain use specification documentation to ensure accurate and up-to-date user requirement definitions.

• Plan and coordinate testing activities including scheduling resource allocation and equipment needs for both standard and specialized devices.

• Define test parameters and ensure proper execution of sample testing; specify and oversee specialized test procedures as required.

• Analyze test data and recommend changes to procedures equipment or processes to improve product performance and reliability.

• Lead testing efforts for customer-specific samples and specialized evaluations beyond routine testing capabilities.

• Demonstrated experience in ethnographic research and contextual inquiry methods. Proficient in Power BI or similar tools for data collection visualization and analysis.

Location: Jacksonville FL (Onsite)

Ability to travel up to: 20% - 25% local travel.

Must Have (Minimum Requirements)

To be considered for this role please ensure the minimum requirements are evident on your resume.

• Bachelors degree in engineering required with a minimum of 4 years of relevant experience

• OR advance degree with a minimum of 2 years of relevant experience

Nice to Have (Preferred Qualifications)

• Solid understanding of medical device usability regulations and standards (e.g. FDA IEC 62366 ISO 14971).

• Proficient in developing and authoring test protocols reports and usability documentation.

• Experienced in ethnographic research and contextual inquiry including direct observation of surgical procedures.

• Strong ability to merge creative thinking with analytical problem-solving to support innovative design development.

• Proven track record in translating field research and surgical observations into actionable human interface requirements.

• Collaborative and adaptable team player with a demonstrated ability to contribute to and influence cross-functional teams.

• Excellent verbal and written communication skills with the ability to convey complex technical concepts clearly.

• Working knowledge of human anatomy and physiology particularly as it relates to ENT procedures and devices.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.