Group Rooms Coordinator - Hilton Motif Seattle
Group Rooms Coordinator - Hilton Motif Seattle
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Job Description
What are we looking for
The ideal candidate for this position will have a friendly and tenacious demeanor the ability to learn new hospitality computer programs and excel in multitasking and completing projects in a timely manner. This person must demonstrate exceptional customer service and problem-solving skills.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Hospitality Company To Work For in the World
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and offers its eligible team members a comprehensive benefits package including:
- Medical Insurance Coverage for you and your family (when you avg 80 hours a month).
- Vision dental life and disability insurance
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO) you will accrue up to18 days/144 hours in your first year
- Supportive parental leave program that runs concurrently with Washington States Paid Family and Medical Leave program. Our team members receive benefits up to Washington States maximum threshold per week. Hilton will then top this up to the weekly ABBR (Annual Benefit Base Rate).
- Go Hilton travel discount program: 110 nights of discounted travel per calendar year
- Matching 401(k)
- Debt-free education:Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Access to your pay when you need it through DailyPay
Other Compensation
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Complimentary meals in the cafeteria while on shift
- Commuter Benefit - Unlimited city and county public transit for only $18/mo.
- Employee discounted onsite parking for only $50/mo.
The hourly rate range for this position is $26.50 - $27.00 and is based on applicable and specialized experience and location.
The Hilton Motif Seattle is looking for a talented Group Rooms Coordinator to join their dynamic team!
Located on 5th Avenue in the heart of downtown Seattle this stylish hotel is nestled between Pike Place Market and Union Street and is surrounded by the citys finest restaurants shopping entertainment venues museums and attractions. This sleek urban style hotel features amenities including a vibrant award-winning restaurant offering an extensive outdoor patio with sweeping city views over 28000 square feet of meeting space and 319 newly redesigned rooms.
What will I be doing
As Group Rooms Coordinator you would be responsible for processing group reservation information including rooming lists suites resumes and billing requirements. Communicates and verifies information between Meeting Planners Housing Bureaus Meetings and Conventions and Front Office. Specifically you would be responsible for performing the following tasks to the highest standard:
Processing reservation request calls as appropriate
Assisting internal and external customers
Coordinating and implementing department activities and projects
Providing clerical support and assistance to management
EOE/AA/Disabled/Veterans
Required Experience:
IC
Employment Type
Full-Time
