Senior Executive, Corporate Operations
Senior Executive, Corporate Operations
Posted on :
31-07-2025
Employer Active
1 Vacancy
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Job Description
Roles and Responsibilities
- Handle day to day operations-related tasks for Corporate clients and restaurant vendors
- Assist Associate Corporate Operations Manager and Head of Corporate to drive operational performance improvement
- Identify analyze and support the improvement of existing business processes to optimize performance
- Ensure customer satisfaction responsible for minimizing uncertainty within the customer journey
- Develop and manage procedures and workflows to ensure that couriers are delivering the positive experience to corporate clients
- Track order and delivery related metrics
- Design build and maintain reports with Salesforce and Google Data Studio to empower the Corporate team to make optimal data-driven decisions
- Optimize fleet operations through innovation and provide support to on-the-ground couriers when required
- Execute related supporting tasks to ensure the business operations smooth
Qualifications :
Qualifications and Requirements
- Bachelor degree holder in related fields preferably operations management supply chain logistics
- At least 3 years of working experience prior operations experience would be an advantage
- Knowledge of operations and first principles (e.g. supply chain customer service JIT Lean Six Sigma etc.)
- Preferably with experience in Food & Beverage/E-commerce Industry
- Good command of English and Cantonese in verbal and typing
- High attention to detail critical and great focus
- Structured mindset able to prioritize and execute tasks and streamline processes
- Data-driven mindset with the ability to understand the business needs and find areas of improvement within the operation
- Positive attitude collaborative fast-learner and a great team player
- Comfortable with basic business Excel and Google Sheets operations and formulas (basic VLOOKUP & PIVOT TABLE) along with with proven problem solving and analytical capabilities
- Ability to interact with various systems and tools (training will be provided)
Additional Information :
What We Offer
- A dynamic and fast-paced work environment
- Excellent financial upside and incentive structure for high-performing sales talent
- Real ownership and responsibility from day one in a growing global tech company
- A strong commitment to your personal and professional development through coaching mentorship and learning opportunities
- A vibrant international team that values diversity inclusion and collaboration
- A fun and supportive atmosphere with regular team gatherings and company events
- Comprehensive benefits package including free food health and dental insurance and access to ongoing learning and development programs
Our parent company Delivery Hero is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40 markets in the world with 18000 employees and approximately 500000 restaurant partners.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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