Director of Operations
Director of Operations
Posted on :
31-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description
Are you interested in leading and motivating a team growing a business and finding new ways to leverage technology to improve the lives of South Carolina citizens As Director of Operations for Tyler Technologies South Carolina Enterprise you will have the opportunity to be part of the management team that is focused on this and more every day.
The Director of Operations is a critical part of the management team with varied and broad responsibilities including project management product development marketing and the service desk. The Director of Operations is first and foremost a leader and ensures that each team is operating efficiently and effectively. This position serves as a backup to the General Manager assisting with financial forecasting and budgeting as well as meeting with customers to build and maintain relationships. Excellent written and verbal communication skills are a requirement for this position and experience managing teams is a must.
Responsibilities:
- Lead and inspire a team of professional technologists and project managers
- Provide guidance and oversight to teams responsible for key aspects of the business
- Develop strategies for growth and execute on tactics that will improve effectiveness and accelerate progress toward our mission
- Seek out and implement improvements to all aspects of the business and services
- Manage complex and key eGovernment projects
- Meet with agencies to discuss existing services potential projects and projects in development; create proposals/work orders based on the scope of work
- Assist the General Manager with reports presentations and meetings with government partners in South Carolina and at conferences and tradeshows
- Work closely with the Director of Technology and the leadership team to ensure the effectiveness of all teams
- Ensure quality and timeliness of marketing and project management deliverables including compliance with established company processes and standards
- Oversee and enhance project management processes
- Manage application project queue and priorities
- Conduct regular meetings with team members on the status of completed and ongoing projects and assist with priorities decision-making
- Understand and document requirements (business analysis and writing) and train others to perform and document requirements gathering for the digital government project.
- Act as the escalation point and develop strategies for improvement
- Conduct annual financial and resource planning for the technology organization
- Meet contractual SLAs for metrics including service availability incident/request resolution response times and financial processing accuracy
- Other responsibilities assigned by the General Manager
- Some travel may be required
Qualifications:
- Undergraduate degree plus outstanding communications skills
- Minimum of 10 years of job-related experience
- Strong leadership organizational prioritization and project management skills
- Excellent customer service skills including good verbal and written abilities
- Web application and CMS project management experience preferred
- PMI certification preferred
- Experience with Agile development methodology is a plus including sprint planning
- Qualified candidate must be located in or open to relocation to Columbia South Carolina or the surrounding area.
Who are we
We are the South Carolina Enterprise of Tyler Technologies (NYSE:TYL) subsidiary - the organization behind Digital Government Services in the State of South Carolina. We are a talented team of programmers designers and project managers who are dedicated to improving the lives of South Carolina citizens through the web and mobile applications that we build on behalf of our government partner in South Carolina. We are passionately leading a new era of digital public service using technology to bring government to the people of South Carolina in meaningful and convenient ways.
Required Experience:
Director
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
