Job Description
Job title: Commercial Account Handler
Salary:
Location: Newcastle upon Tyne
PURPOSE OF ROLE
We are looking for an experienced and detail-oriented Commercial Account Handler to join our clients dynamic this role you will be responsible for managing and servicing a varied portfolio of mid-corporate insurance clients across a wide range of industry types ensuring their needs are met with tailored insurance solutions. You will play a key role in maintaining strong client relationships and providing expert guidance on insurance products and policies.
RESPONSIBILITIES
- Manage and service a portfolio of commercial insurance clients ensuring high levels of customer satisfaction
- Collaborate with underwriters insurers and brokers to negotiate and secure the best coverage options for clients
- Provide expert advice on a range of commercial insurance products policy terms and risk management solutions
- Prepare and process renewals endorsements and adjustments accurately and efficiently
- Ensure compliance with industry regulations and company policies
- Handle client queries resolve issues promptly and provide professional support
- Assist in the development of new business opportunities through referrals and cross-selling additional products
DAY-TO-DAY
- Gathering necessary information for policy renewals and adjustments
- Liaise with insurers to obtain competitive quotes and ensure policies are placed efficiently
- Maintain accurate client records and documentation within internal systems
- Support business development activities through proactive client engagement and relationship management
EXPERIENCE
- Understanding of insurance trends claims handling processes and risk mitigation strategies
- Demonstrated success in managing client relationships and delivering high-quality insurance solutions
- In-depth knowledge of fleet insurance policies commercial auto coverage and risk assessment for business fleets
SKILLS
- Excellent negotiation and problem-solving skills
- Strong communication and interpersonal skills with a client-focused approach
- Strong analytical and decision-making abilities
- Exceptional organisational skills and attention to detail
- Ability to work efficiently under pressure and meet deadlines
If you have the relevant experience or know someone that does please contact me now on0or email us at