A place to create moments that matter

Location: Ballard Court Camberley Onsite

Salary:31947 per annum including regional uplift.

Permanent 35 hours per week Monday Friday 9am-5pm.

Thousands of families across the country rely on us for a safe affordable home. And as the housing crisis deepens the work we do has never been more important.

Its this belief - that everyone deserves a place to call home - that drives everything we do. Together we find new ways to understand and champion our customers support them and drive positive change.

For a career that means more and makes a meaningful impact on society this is the place to be.

The role

At a time when safe affordable housing is more vital than ever your work can truly change lives. Join a team that believeseveryone deserves a place to call home - and is committed to making that a reality.

As aSpecialist Housing Partner (Scheme Manager) youll be at the heart of our Independent Living schemes helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through lifes changes to resolving challenges with empathy and professionalism youll be a trusted presence and a force for good.

What Youll Do:

• Be a visible supportive presence in our schemes building strong relationships with residents.
• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
• Encourage community engagement and help residents live independently for as long as possible.
• Tackle issues like rent arrears anti-social behaviour and tenancy management with confidence and care.
• Collaborate with internal teams and external partners to deliver joined-up support.

Why This Role Matters:

You wont just be managing housing - youll becreating safe supportive environmentswhere people can thrive. Every day youll make a meaningful impact in someones life.

To view/download the Specialist Housing Partner (Scheme Manager) job description please click here.

Salary

The Specialist Housing Partner(Scheme Manager) salary is29580 per annumfor applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.

Plus a regional uplift of 2367 per annum.

About you

• Experience delivering housing management services within a specialist or generic housing context.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience
• Strong understanding of anti-social behaviour management and rental income collection processes.
• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
• Excellent communication skills with the ability to engage effectively with customers colleagues and external stakeholders.
• Knowledge of safeguarding practices within a housing context.
• Regular business travel will be necessary to other Accent sites and off-site meetings as required.

Successful candidates will under go a DBS check.

Interviews

We want your candidate experience to reflect who we are - a place to grow a place to thrive a place to be you.

Stage 1: A Place to Connect
A Teams call with the hiring manager. Youll learn more about the role and team and well get to know you your experience goals and what you bring.

Stage 2: A Place to Show Your Strengths
An in person interview with behavioural and scenario-based questions focused on how you apply your knowledge to real-life situations. Youll be asked to complete a Customer Service Questionnaire in advance.

We aim to make the process clear supportive and genuinely valuable a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here youll have the opportunity to learn new skills thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time)an extra day to celebrate your birthday and the option to purchase moreaccess to an online GP gym discounts and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future this is a place to plan for your futurewith access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues giving you added peace of mind.

If you require reasonable adjustments to any part of our recruitment process please let us know we will ensure requirements are met.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

If youre looking for a place you can make a positive difference to society to our organisation and to your future apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.