House Porter
House Porter
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Job Description
Join us as a House Porter at TheDorchester Hotel recognised as one of The Sunday Times Top 10 BestPlaces to Work for in 2024 & 2025 and Hotel of the year London at the 2024 AAHospitality Awards. We continually strive to build and nurture a culture whereinclusiveness is part of our DNA reflected in our values of passionpersonality respect working together and creativity. We believe that avariety of perspectives enriches our culture and drives our success.
We care about your career and areproud to have the absolute best people in the industry.
When you join us as a HousePorter at The Dorchester Hotel you will have a unique opportunity to excel inyour field. You will learn from your fellow Legends and our award-winninglearning academy to achieve the highest standards in craft service andleadership.
Whatyoull do
As a House Porter youll enjoyyour work and take pride in delighting our guests:
- You will be responsible for delivering housekeeping supplies to the different floors as directed by the floor supervisor and ensure that all housekeeping stores are well maintained.
- You will assist with spring cleaning duties when needed including hoovering and dusting corridors carpet edges dust tops of wall lights mouldings and wash down walls
- You will also be required to organise special room set-ups for special guests requirements all to ensure our guests receive nothing but the best experience.
- Youll also show flexibility and creativity in dealing with guests special requests and challenges that may arise during the day
The items shared are the essenceof a day in the life of a House Porter but well make sure you are providedwith specifics on how we care for our hotel.
The operational hours of work areshift-based and may be subjected to change. These currently set as:
Monday to Sunday: starting as early as 7am and last shift finishes at23.00pm when covering the evening floor porter shift
Whatyoull bring
Essential Skills and Experience
- Positive Attitude: Be friendly andwilling to help others.
- Teamwork: Work well with your teammatesand help them when needed.
- Energetic: Be able to carry and moveitems safely (e.g. laundry cleaning supplies).
- Punctuality: Be on time and reliableevery day.
- Basic Understanding of Safety: Followinstructions to stay safe at work.
Preferred Skills
- Previous experience: Youve worked as a houseporter in a 5-star hotel before.
- Organizational skills: You can sort andarrange items neatly.
- Flexibility: You are happy to workdifferent shifts or handle new tasks.
- Positive attitude: You are friendly andenjoy helping others.
- English language skills: You can readinstructions and write brief notes.
Whatyoull get
- Complimentary Stays: Enjoy complimentary stays withbreakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beveragesat selected bars and restaurants within the Dorchester Collection: EnjoyFriends & Family stay discounts out hotels Benefit from discounts atvarious high street and online shops
- Employee Perks: Enrol from day 1 into the AvivaPrivate Pension scheme (we contribute 8% towards your pension); Benefit fromSeasonal ticket loan Rental deposit scheme private financial advice and Eyecare vouchers.
- Training and Development: Advance in your career byaccessing various apprenticeships from Level 2 to Hospitality Degree Level partner with outstanding nationally recognised Apprenticeship providers.
- SocialEvents: Participate in vibrant social events including a summer party winterball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonus when yourecommend a friend.
- Well-being Support: Access immediate well-beingadvice because we care about our employees.
We celebrate diversity and are committed to creating an inclusiveenvironment for all employees and applicants. If you need us to do anything tosupport you during the recruitment process (such as adjustments to how you apply alternative formats ofinformation or adjustments to the assessment process itself) please do callPeople & Culture team on or email so that we can discuss how wecan support you through this process.
Employment Type
Full-Time
