NOC Analyst
NOC Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
- 401(k)
- Health insurance
- Paid time off
Schedule: 3rd Shift (Schedule subject to change)
Citizenship Requirement: Must be a U.S. Citizen
- Monitor all devices platforms and services in the network environment.
- Manage and coordinate NOC shift coverage to ensure continuous operations.
- Provide training direction and leadership to NOC staff.
- Maintain NOC process and procedure documentation.
- Resolve incidents and service requests in alignment with SLAs.
- Communicate effectively regarding service-impacting incidents.
- Assist with service-related projects as needed.
- Analyze LANs/WANs isolate issues and recommend hardware/network improvements.
- Modify scripts and configurations to enhance performance and efficiency.
- Troubleshoot and resolve network/user issues.
- Generate network resource and performance reports.
- Associates Degree in Computer Science Information Systems Engineering or related field; or
2 years of college-level study in related fields. - Network administrator certification preferred (as defined by State requirements).
- OR 2 additional years of specialized experience may substitute for education.
- Minimum 2 years of experience in a computer-related field.
- Minimum 1 year of specialized experience in:
- Data communications engineering
- Network administration/management
- Network hardware/software analysis
- Equipment installation and maintenance
- Computer systems administration
- Monitoring Tools: Experience with SolarWinds Orion or similar NMS platforms.
- Networking: Understanding of TCP/IP Ethernet FDDI WANs routers and CLI-based tools (e.g. PuTTY).
- Authentication Systems: Cisco TACACS Aruba ClearPass.
- DNS: Understanding of DNS operation and implementation.
- Directory Services: Microsoft Active Directory.
- Protocols: SNMP RMON.
- Systems: Basic MS Office SharePoint Windows and other OS environments.
- Service Desk Tools: Experience with systems such as Maximo or similar.
- Certifications: Cisco CCNA (preferred).
- Strong verbal and written communication skills.
- Attention to detail and a proactive problem-solving mindset.
- Ability to work independently and multitask under pressure.
- Comfortable troubleshooting over the phone and in high-stress scenarios.
- Willingness to learn and continuously improve.
- Availability to start a new job
- Best Rates
- Contact #
This is a remote position.
Required Experience:
IC
Employment Type
Full-Time
