Compliance, Administrative, and Policy Program Manager - Office of Retirement Services
Compliance, Administrative, and Policy Program Manager - Office of Retirement Services
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$ 134490 - 174851
1 Vacancy
Job Description
Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San Jos the heart of the Silicon Valley. All City of San Jos employees work together as one team to make San Jos a vibrant innovative and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations including quality and excellent customer service and hereto learn more about San Jos.
The City of San Jos is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San Jos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 711 (TTY) or via email at .
About the Department
TheCityof San Jos the Capital of Silicon Valley is one of the nations best managed cities and one of the top ten cities in which to live work and do business. Moreover San Jos is the center of cultural government and economic activity for the region. The employees of the City of San Jos have embraced the following values: Integrity Innovation Excellence Collaboration Respect and Celebration. The Office of Retirement Services (ORS) is seeking an individual whose values align with the values of the Citys employees.
The mission of the ORS is to provide quality services in the delivery of pension and related benefits and maintain financially sound pension plans.
Position Duties
The salary range for the Program Manager Classification is:
$134490.72 - $174851.04 Annually
This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates qualifications and experience.
Position Duties and Responsibilities:
The Office of Retirement Services is currently seeking to fill (1) full-time Program Manager vacancy in the Chief Executive Officer (CEO)/Directors Office with the Office of Retirement Services. The position will report directly to the CEO. The ideal candidate will possess strong and effective organizational abilities with demonstrated success in managing a fast-paced work environment high-volume workload and multiple concurrent assignments. Exceptional written and verbal communication skills are essential along with the ability to build and sustain productive collaborative relationships with Board Trustees consultants Plan members key stakeholders and City staff.
Candidates must be flexible and available to work occasional hours beyond the standard work schedule. As this is an exempt management position it is not eligible for overtime compensation.
The Program Manager will address critical gaps in oversight compliance and operational efficiency. The Program Manager position will act as a compliance administrative and policy manager and will provide centralized oversight of policy compliance governance procurement and administrative operations within the Office of Retirement Services (ORS).
The position will:
- Lead policy development implementation staff training and compliance monitoring across ORS to ensure alignment with citywide policies pension board requirements and best practices.
- Serve as the primary liaison to the internal audit consulting firm coordinating planning documentation and communication. Lead follow-up efforts to ensure audit findings are addressed and that accountability is maintained across divisions including with senior staff and managers.
- Serve as the departments Human Resources Employee Relations Contract Employment Safety and Workers Compensation Liaison ensuring compliance with personnel policies assisting with investigations and supporting staff training.
- Serve as the departments Language Access and Disability Access Liaisons participating in citywide coordination efforts to support accessibility translation accommodation and inclusion in public-facing services and materials.
- Manage and improve procurement processes by reviewing purchases contracts and compliance with ORS and city procurement rules working closely with the purchasing managers.
- Oversee administrative governance and office operations including office management vendor coordination and records management; oversee the Boards agenda management desk.
- Lead ORSs new benchmarking initiative to enhance performance reporting and integrate external comparisons for improved board oversight.
- Supervise the ORS administrative team (Executive Assistant and two administrative support staff) ensuring accountability effective board meeting operations and support for agency-wide initiatives.
- Lead policy development implementation staff training and compliance monitoring across ORS to ensure alignment with citywide policies pension board requirements and best practices.
Minimum Qualifications
Education: Bachelors degree in a closely related field.
Experience: Five (5) years of progressively responsible experience performing duties in at least two of the following areas: policy development and implementation internal audit coordination public sector compliance procurement and contract management or administrative board operations. At least two (2) of those years must include supervisory experience.
Desired Qualification
Experience: Five (5) years of supervisory experience is preferred.License: A California Drivers license is highly desirable for this position.
Other Requirements
Form 700 Requirement
This position requires a disclosure of outside investments real property interest income and business positions. You must complete and file an Assuming Office Form 700 with the City Clerks Office within the first 30 days of employment with the office.Other Qualifications
The ideal candidate will possess the following competencies as demonstrated in past and current employment history.
- Job Expertise Demonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations.
- Computer Skills - Experienced with common business computer applications including but not limited to: MS Outlook MS Word MS PowerPoint MS Access and MS Excel.
- Customer Service - Demonstrates the ability to anticipate customers needs and deliver services effectively and
efficiently using professional demeanor. - Decision Making- Identifies and understands issues problems and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.
- Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds contracts and procurements.
- Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems is proactive and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
- Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment allowing others to learn from mistakes; provides motivational supports and direction.
- Multi-Tasking - Can handle multiple projects and responsibilities simultaneously; has handled a wide variety of assignments in past and/or current position(s).
- Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
- Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.
- Communication Skills - Effectively conveys information and expresses thoughts and facts clearly orally and in writing; demonstrates effective use of listening skills and displays openness to other peoples ideas and thoughts.
Selection Process:
The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to all the job specific questions. You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Applicants are expected to write their own responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.If you have questions about the duties of these positions the selection or hiring processes please contact Jennifer Macias at.
- Job Expertise Demonstrates knowledge of and experience with applicable professional/technical principles and practices Citywide and departmental procedures/policies and federal and state rules and regulations.
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
Required Experience:
Manager
Employment Type
Full-Time
