Senior System Administrator
Senior System Administrator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Mitsogo Hexnode:
Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.
Hexnode the Enterprise software division of Mitsogo Inc. was founded with a mission to simplify the way people work. Operating in over 100 countries Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools Hexnode is revolutionizing the enterprise software and cybersecurity landscape.
Job Overview:
We are looking for a highly experienced Intune Administrator (SME) who will be able to
lead and manage our organizations Mobile Device Management (MDM) initiatives. This
position requires deep hands-on experience with MDM solutions (such as Intune JAMF
Air Watch or similar platforms) to ensure the effective deployment management and
security of mobile devices within our organization. The ideal candidate will also be
responsible for overseeing the MDM team implementing best practices and ensuring
our mobile security posture is strong and compliant.
Responsibilities:
MDM Solution Management:
- Lead the deployment and administration of MDM solutions (e.g. Intune
JAMF MobileIron Air Watch etc.) across all mobile devices and
endpoints in the organization.
- Work with cross-functional teams to define implement and manage
MDM policies for mobile devices ensuring seamless integration and
secure device management.
- Oversee the enrolment configuration and management of mobile
devices and applications ensuring proper security protocols and
compliance standards are met.
Team Leadership & Collaboration:
- Manage and mentor a team of MDM administrators providing guidance
on best practices for device management security and troubleshooting.
- Collaborate with IT security network and infrastructure teams to ensure
MDM policies are consistent with company security standards and
regulations.
- Ensure team members are trained and up-to-date with the latest MDM
best practices technologies and security threats.
Mobile Device Security & Compliance:
- Enforce security measures and policies to ensure mobile devices are
compliant with organizational security standards including device
encryption remote wipe capabilities and application management.
- Monitor and audit device compliance resolving security risks and
addressing non-compliance issues promptly.
- Implement and maintain security measures for data protection on mobile
devices in line with industry regulations (e.g. GDPR HIPAA etc.). MDM Policy
Development & Optimization:
- Develop and enforce policies for mobile device usage security
application deployment and management.
- Continuously improve MDM processes and workflows for more efficient
and scalable device management.
- Troubleshoot and resolve device configuration deployment and security
issues ensuring quick response times and minimal business disruption.
Device Lifecycle Management:
- Manage the full lifecycle of mobile devices from procurement
deployment maintenance and end-of-life management ensuring data
security during all phases.
- Work closely with IT asset management and procurement teams to
ensure timely provisioning decommissioning and replacement of
devices as necessary.
Troubleshooting & Support:
- Provide expert-level support and troubleshooting for mobile device
issues escalations and incidents.
- Respond to critical incidents or security breaches related to mobile
devices ensuring fast resolution and minimal impact on business
operations.
Reporting & Documentation:
- Maintain detailed documentation for MDM policies configurations and
procedures.
- Generate regular reports on device compliance health and security for
senior management and other stakeholders.
- Track and document device management incidents resolutions and
improvements to enhance the overall MDM program.
Requirements:
Technical Skills:
- Extensive experience with MDM solutions such as Microsoft Intune
JAMF Air Watch MobileIron or similar enterprise MDM platforms.
- Strong understanding of mobile device security including device
encryption remote wipe compliance policies and app management.
- Experience in integrating MDM solutions with other corporate IT systems
such as Active Directory VPN and cloud applications.
- Familiarity with mobile operating systems (iOS Android Windows) and
mobile device management policies.
- Team Leadership Proven experience leading a team of MDM administrators or IT
professionals.
- Strong leadership skills including team management mentoring and
fostering a collaborative work environment.
- Ability to provide guidance and troubleshooting expertise for team
members and stakeholders.
Soft Skills:
- Excellent communication skills both verbal and written with the ability
to explain complex technical concepts to non-technical audiences.
- Strong problem-solving skills and a proactive approach to device
management and troubleshooting.
- Detail-oriented with strong organizational and time-management skills.
Certifications:
- Certifications such as Microsoft Certified: Azure Administrator
Associate JAMF Certified Technician Apple Certified iOS Technician
(ACiT) or any relevant certifications in MDM tools and mobile security are
preferred.
- CompTIA Security Certified Information Systems Security
Professional (CISSP) or similar certifications are a plus.
Experience:
- 5 years of experience in MDM administration or similar IT roles with a
deep understanding of MDM tools and their functionality.
- 5 years of experience in a leadership or senior-level role overseeing a
team of administrators or managing enterprise-level MDM
implementations.
- Experience working with a large-scale mobile device fleet (500 devices)
in an enterprise environment.
Required Experience:
Senior IC
Employment Type
Full Time
