Regional Field Operations Manager â Janitorial Services
Regional Field Operations Manager â Janitorial Services
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$ 150000 - 200000
1 Vacancy
Job Description
Regional Field Operations Manager Janitorial Services
Tri-State Area (95% Travel) Full Time
150 - 200k
Company Overview
We are a fast-growing janitorial services company with a strong reputation for operational excellence and long-term client relationships. Our mission is to deliver reliable high-quality cleaning solutions across a wide range of commercial properties. As we expand were seeking a hands-on field-driven leader to oversee operations and client satisfaction across the tri-state region.
Position Overview
Were hiring a Field Director to lead day-to-day field operations for our janitorial division. This is a high-travel people-facing role responsible for managing client accounts leading field teams and driving operational execution across multiple locations. The ideal candidate will bring strong leadership exceptional communication and a deep understanding of janitorial services. This role reports directly to the COO.
The Ideal Candidate
- Brings 35 years of team leadership and operations management
- Has experience managing large-scale janitorial or service-based field teams
- Thrives in a client-facing high-accountability environment
- Strong attention to detail and follow-through
- Familiar with union labor dynamics (32BJ a plus)
- Conversational in Yiddish or Spanish preferred
Key Responsibilities
Team Leadership
Manage and coach field managers and supervisors
- Oversee recruiting onboarding and performance for field staff
- Lead weekly field operations meetings
- Drive team accountability and continuous improvement
Account Management
- Serve as primary point of contact for key clients
- Manage new job walk-throughs setups and job scope planning
- Oversee job budgets and timelines
- Build and grow relationships to drive retention and upsell services
Operations Oversight
- Monitor field team performance and resolve issues proactively
- Review weekly payroll for compliance and accuracy
- Generate and support marketing and growth campaigns
- Communicate field updates to senior leadership
Qualifications
- 35 years in operations field management or service industry leadership
- Proven ability to lead and grow high-performing teams
- Strong communication and customer service mindset
- Tech-savvy: time tracking CRM/PO systems and Microsoft Office
- Knowledge of janitorial procedures and job costing best practices
Must-Haves
- 95% travel across the Tri-State region
- Hands-on leadership style
- Ability to manage multiple job sites teams and client accounts
- Detail-oriented and deadline-driven
- Strong follow-up and client service instincts
Benefits
- Competitive compensation package ($150K$200K)
- Travel expense reimbursement
- Leadership role with strong growth potential
- Collaborative and mission-driven leadership team
If youre a people-first leader who thrives in fast-paced high-accountability environments and youre ready to scale teams and client relationships with excellence we want to hear from you.
Required Experience:
Manager
Employment Type
Full Time
