Support Analyst Fixed Income & Derivatives Hybrid (London) MARGO
Start date: ASAP
MARGO is hiring a Support Analyst to join the Fixed Income & Derivatives team of one of our top-tier investment banking partners. Youll be part of the APS F2B Flow team supporting front-to-booking trading systems for Rates Credit and Derivatives desks.
Location: Hybrid role based in London
Your mission:
Support critical trading platforms used by Fixed Income and Derivatives teams ensuring high availability fast performance and seamless trade lifecycle management. Youll work closely with traders and global teams to keep everything running smoothly.
What youll do:
Provide 2nd and 3rd line support for Bonds Swaps Repos CDS HY and Sales platforms
Troubleshoot and resolve technical issues across booking pricing and trading tools
Perform deep dives into root cause analysis and improve system stability
Tune performance across real-time market access and data computation layers
Collaborate with global development infrastructure and support teams
Contribute to projects across EMEA and communicate updates to stakeholders
Build strong working relationships with front office users and technical teams
Technical fit what were looking for:
Strong experience with Linux/Unix and Windows environments
Proficiency in SQL for investigating and resolving database issues
Good scripting ability in Python or similar for automation/troubleshooting
Understanding of networking fundamentals firewalls and latency tuning
Familiarity with support processes incident management and change control
Bonus: Exposure to market data platforms (e.g. Bloomberg Tradeweb ION)
Tech stack includes:
OS: Linux Windows
Scripting & Automation: Python Ansible Bladelogic
Databases: SQL Oracle
Monitoring/Tools: ITRS Geneos Dynatrace Tibco RV
Market access: ION MarketView Tradeweb Bloomberg Reuters
Why join us
Gain real exposure to Fixed Income and Derivatives trading systems
Work hands-on with front-office platforms and market access tools like ION
Develop your skills across SQL Unix/Linux and Python in real-time environments
Collaborate with international teams and contribute to impactful projects
Enjoy a long-term career path with continuous learning and financial domain growth
Recruitment process:
Intro call with our Talent Acquisition team
Technical chat with one of our consultants
Final interview with the clients hiring manager to assess fit
As an employer MARGO offers equal employment opportunities regardless of gender ethnicity religion sexual orientation social status disability or age. MARGO is committed to fostering an inclusive work environment that reflects the diversity of its teams and several actions are taken daily to achieve this!