Manager - North America Lending Services
Manager - North America Lending Services
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Job Description
Job Summary
Job Description
What is the opportunity
The Loan Operations Manager will be responsible for overseeing the day-to-day operations of the loan processing and servicing teams. This role involves managing workflows ensuring compliance with regulations and internal policies and driving operational efficiency. The ideal candidate will possess strong leadership analytical and organizational skills along with in-depth knowledge of loan operations and corporate lending.
Depending on portfolio allocation this role can be appointed to either US or Canada team (both located in Toronto)
What will you do
- Lead mentor and manage the loan operations team to ensure efficient and accurate loan processing servicing and documentation.
- Oversee the end-to-end loan operations process ensuring seamless customer experiences and operational accuracy.
- Develop implement and improve policies and procedures to streamline workflows and optimize productivity.
- Ensure timely loan disbursements payments and reporting in alignment with contractual obligations.
- Collaborate with internal IT departments to address challenges and enhance the efficiency of loan activities.
- Maintain and analyze key performance metrics to ensure the department meets organizational goals and deadlines.
- Resolve complex issues that arise in loan processing servicing or system functionality.
- Lead audits and examinations related to loan operations facilitating the preparation of required documentation and maintaining records.
- Stay updated on industry trends regulations and technology advancements to improve processing standards and service delivery.
What do you need to succeed
Must haves
- Bachelors or Masters degree in Finance/Accounting/Mathematics or any quantitative degrees
- 3 years working experience in Corporate Lending Industry
- Strong verbal and written communication skills to clearly articulate goals offer feedback and foster collaboration
- Strong leadership skills with a clear ability to inspire motivate and guide a team
- Knowledge of loan products
Nice-to-haves
- Knowledge of ACBS LoanIQ
- Knowledge of loan processing and payment methods
- Familiar with modern technologies in loan processing industry
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Build and maintain strong business relationships with various departments within RBC Capital Markets
- Work in a dynamic collaborative progressive and high-performing team
Job Skills
Finance Loan Processing People Management Process Improvements Risk Management Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
Manager
Employment Type
Full-Time
