Services operations representative - WFM BTS / BST
Services operations representative - WFM BTS / BST
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Carry the legacy of Bell. Be a part of the company helping the world connect better. By choosing Bell Technical Solutions you will be choosing a career and not just a job. By nurturing talent and providing infinite growth opportunities Bell Technical Solutions continuously aims to bring about an instrumental change in careers lives and dreams. Join us today to discover the personal touches behind the infinite web of communications services and let us make it right make it personal and make it better.
Are you looking to join a dynamic innovative communications company who is commitment to creating a thriving prosperous and more connected world If so we would love to tell you our story.
Job Overview
Are you organized proactive and versatile Join our Workforce Management team in Quebec where you will play a key role in optimizing schedules managing vacations coordinating training sessions and mentoring new employees.
Key Responsibilities
- Develop and prepare technicians schedules in accordance with current collective agreements and individual preferences.
- Plan vacations seasonal leaves and unpaid leaves.
- Make necessary schedule adjustments based on operational needs at DD-1.
- Collaborate with various teams to ensure optimal coverage.
- Organize onboarding programs for new employees (profile creation mentor assignment).
- Manage communications with managers and trainers related to training.
- Actively participate in continuous process improvement by bringing forward concrete ideas.
- Other related tasks.
Assets
- Relevant experience in customer service coordination or a similar administrative role.
- Familiarity with unionized environments or workforce planning.
Essential Qualifications
- Comfortable with computer tools and proficient in Microsoft Office Suite.
- Excellent teamwork skills.
- Strong priority management sense of urgency and autonomy.
- Strong organizational skills and professionalism.
Informations supplmentaires
- Job Type: Unionized office employee
- Employment Status: Regular part time
- Work Location: Boucherville
- Flexible Work Profile: Remote (on average once a month)
- Work Schedule: Variable shifts based on business requirements
Whats in for You
- Excellent benefits and competitive compensation;
- Access to numerous discounts and the purchase of company shares;
- Leaders who support your development through coaching and opportunity management;
- A dynamic collaborative and creative team;
- Development opportunities through training and educational assistance programs;
- Opportunities to progressively assume greater responsibility.
Adequate knowledge of French is required for positions in Quebec.
Please apply directly online to be considered for this through email will not be accepted.
At Bell Technical Solutions we do not just accept differences - we celebrate it. We are committed to fostering an inclusive equitable and accessible workplace where team members feel valued respected and supported and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry contact your recruiter or send us an email at make arrangements. If you have questions regarding accessible employment at Bell please email our Employment Equity team at
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Bellone of Canadas Top 100 Employers
Required Experience:
Unclear Seniority
Employment Type
Full Time
