Technical Support 1 - Desktop and Laptop Technology Specialist
Technical Support 1 - Desktop and Laptop Technology Specialist
Posted on :
30-07-2025
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1 Vacancy
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Job Description
100% on site.
A New Device Deployment 1. Image prepare and/or configure new desktops laptops and/or tablets for end-users.
user data and install required software.
and set up devices at the users workstation or office location. with the user the operations of the new device asset tracking and inventory records are updated upon deployment.
B . Desktop & Laptop Support 6. Diagnose and resolve hardware and software issues on desktops and laptops.
routine maintenance updates and patching. image install update and/or load operating system and applications.
C. Network Connectivity wired and wireless network connection issues for end-users.
D. Peripheral & Accessory Support 10. Set up and troubleshoot printers scanners webcams and other peripherals.
docking stations monitors keyboards and other user accessories.
and repair hardware components when necessary.
E. Application Support 13. Troubleshoot and resolve issues with desktop applications (e.g. Microsoft Office productivity tools specialized software).
installation support for web-based and locally installed applications.
F. User Support & Customer Service 15. Provide clear courteous and professional communication with users
accurate and timely records of support requests and resolutions
Employment Type
Full-time
Key Skills
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