Estimating Team
Job Title: Field Documentation Specialist
Reports To: Vice President of Finance and Estimating
Serves: Property Owners Property Managers Insurance Carriers and Team Members
Company Overview: Since 1996 we have been the foremost leader in property restoration for South-Central Wisconsins property owners and insurance providers. We consistently set new standards for excellence in restoration and are seeking exceptional individuals to join our expanding team. We are committed to fostering professional and personal growth among our team members through comprehensive training mentoring and diverse certifications. Our foundation is built on unwavering customer service collaborative team dynamics and impeccable integrity securing our position as a market leader that ensures both job satisfaction and security. We are proud of our Teams Culture and proudly uphold our Vision Mission and Values:
Our Culture: Team Tempo Truth
Our Vision: To provide extraordinary care while serving people in their time of need.
Our Mission: To provide opportunities for great people to deliver Best in Class results.
Our Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.
Position Overview: This position is part of the Estimating team that serves the Project Management Team by gathering processing and distributing job site documentation including a variety of imaging material sampling and written reports. Timely and thorough documentation is used to create and support estimates for insurance claim settlements and work contracts. Further the Field Documentation Specialist will assist with continuous improvements in all aspects of estimating.
Employee Benefits:
Full Family Medical/Health Insurance Benefit (Up to 70% employer-paid monthly premium)
Generous employer paid medical deductible through an HRA
Domestic Partner coverage
Life & Disability Insurance
Affordable employee-paid dental and vision benefits
Up to 4% match for 401k or Roth IRA (fully vested upon eligibility)
Generous paid time off (PTO) along with 8 paid holidays
Company profit sharing after one year of employment
Company-sponsored training and leadership development opportunities
Company vehicle
Responsibilities:
Work closely with the Project Management Team to provide timely documentation during all project phases including support on an emergency basis as needed
Use imaging technologies such as photos Matterport DocuSketch and Hover to gather visual documentation
Use hand and power tools to collect and process finish material samples for determining like kind and quality
Test materials for the presence of lead; collect and submit material samples for asbestos analysis
Assist with monitoring and documentation of water damage mitigation jobs
Manage risk by creating pre-existing conditions reports and communicating any observed job site concerns
Create before/after imaging and reports as needed to support sales and marketing efforts
Properly upload and distribute documentation materials to the job management system and interested parties
Assist with T&M clerking and billing
Maintain equipment and imaging databases
Generate floor plans using Xactimate/Symbility software
Follow relevant industry trends in technology and best practices for documenting property damage and make recommendations to improve existing equipment and processes
Contribute to continuous improvement in all aspects of estimating through technology process improvement pricing research and constructive feedback
Assist with training of new and existing employees
Other duties as assigned
Requirements:
Required:
High School diploma
Valid drivers license and insurable motor vehicle record
Technology
Experience with tablet smartphone (iPad / iPhone preferred but not required) and Windows-based PC
Preferred:
Basic familiarity with construction hand tools and simple power tools
Experience with image capture photography / videography lighting Matterport or other 3D capture time lapse photography etc.
Experience with DASH Xactimate and/or Symbility
Wisconsin DHS certified Lead-Safe Renovator and/or Asbestos Inspector
FAA-certified UAS / Remote Pilot (drone pilot)
Physical Requirements:
Pass a fit for duty exam including but not limited to: able to walk sit and stand for long periods of time; work in low crouching or other challenging postures; lift up to 50 pounds work in a respirator work in a Tyvek suit
Able to access and navigate attics and crawlspaces
Able to climb ladders and inspect roofs when necessary
Able to use hand tools and power tools to collect material samples
Competencies Knowledge Skills and Abilities:
Clear proactive communication in written and spoken English
Able to interact with property owners with professionalism and compassion
High degree of urgency in serving internal and external customers
Work independently efficiently and safely
Manage time effectively and adapt schedule to changing priorities
Adept with technology and able to learn and operate industry-related software
Observant with meticulous attention to detail and accuracy
Task-oriented with consistent follow-through
Committed to practicing continuous improvement
Why Our Team Needs You: Our mission is to assist individuals in recovering from disasters such as fires floods and storms. Serving those in their time of need is both a challenging and rewarding career. Empathy and honesty are essential as many homeowners have experienced significant losses and are often emotionally affected. Your role is crucial in building trust-based relationships and contributing to successful project completions as part of our dedicated team.
Please formally apply via this link: Davis is an equal opportunity employer.
Field Documentation Specialist
