IT Support Expert
IT Support Expert
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Are you passionate about cutting-edge technology and IT infrastructure Do you thrive in a fast-paced high-impact environment Would you like to support critical systems that help improve lives around the world Join us as an IT Senior Expert at our Brussels production site where youll ensure operational excellence and support key business applications and more and apply today for a career where your IT expertise truly powers progress!
The Position
In this role you will be responsible for ensuring that the site related technical issues are resolved in a quick and proper manner. This position will require significant interaction with internal stakeholders IT associates and third-party service providers. It requires strong skills in service quality and customer satisfaction.
Key Responsibilities:
- Provide first-line IT support by resolving user issues managing service requests and escalating complex problems as needed.
- Maintain and support local infrastructure including hardware software network servers and telecom systems.
- Coordinate and implement local IT projects ensuring timely delivery budgeting and reporting.
- Administer user accounts ensure compliance with patching/licensing policies and manage procurement in line with corporate guidelines.
- Support and troubleshoot business-critical applications and systems (e.g. ERP MS Office 365 SAP lab and OT systems).
Qualifications
- Bachelors degree in computer science or related discipline. Microsoft Certifications (MCP MCSE..) are a strong asset.
- Minimum of 5 years of relevant IT experience preferably in industrial environments.
- Strong knowledge of enterprise IT architecture including infrastructure applications network security and IT standards (ITSM ITIL).
- Proficiency in supporting and troubleshooting personal computing tools (e.g. MS Office 365 Teams Outlook) and understanding of hardware/peripherals.
- Good knowledge of IT Tools (Active Directory SCCM VMWare ServiceNow File & Print Servers etc...).
- Excellent analytical organizational and communication skills with the ability to interact confidently with senior management.
- Fluency in French & English is required; Dutch is a plus.
About the Department
At the end of 2024 Novo Nordisk acquired the Catalent BelgiumSA production site. Now fully integrated into Novo Nordisk it is undergoing a strategic transformation. The Brownfield Site Integration (BSI) Brussels team has been established to lead the local integration and optimize site capabilities in close collaboration with the on-site team.
Working at Novo Nordisk
At Novo Nordisk we believe that aspiring to be the best in the world isnt enoughwe strive to be the best. We know that achieving this requires talented people with diverse ideas experiences and cultures. Thats why we are committed to fostering an inclusive culture that celebrates diversity among our employees the patients we serve and the communities we impact.
Contact
Please click on Apply now to submit your resume.
Deadline
Please apply before 17th July 2025.
Employment Type
Full Time
