WIC Intake Specialist
WIC Intake Specialist
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Job Description
Posting Date
07/28/25Application Deadline
08/01/25Pay Range
Anticipated Hiring Range: $17.00 - $21.25 hourlyFull Pay Range: $17.00 - $25.50 hourly
Salary offers are based on the candidates equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.
This position may qualify for a $0.30 multilingual pay differential.
Job Type
UnclassifiedDepartment
Public HealthAbout the Position
Do you pride yourself on going the extra mile to deliver stellar customer service As our WIC Intake Specialist you will have the opportunity to be one of our clients first encounters.
As a WIC Intake Specialist you will be the first line of support to clients seeking Women Infants and Children (WIC) this role you will become an expert in determining WIC program eligibility conducting anthropometric and biochemical screenings and educating clients on how to use their nutrition benefits.
About Us
Come work for Maricopa County Department of Public Health the 3rd largest health jurisdiction in the U.S.! MCDPHs mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies programs and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staffs unique skills and differences as well as the varied experiences and disciplines we represent. Together we are working towards our vision of creating a healthy thriving Maricopa County for all.
Proud To Offer
Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost high-value healthcare for you and your qualifying dependents
Child care benefits including access to our upcoming on-site center Maricopa County Kids Club dedicated to serving Maricopa County families exclusively
Paid vacation sick time and parental leave
Extensive wellness program including healthcare premium discounts
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at Work With Us Maricopa County AZ
We Require
Ability to read write and speak English and Spanish at an advanced proficiency
Two years of experience providing public services and interacting with the public
High School Diploma or GED
Post-secondary education may substitute for therequiredexperience on a year-for-year basis
We Also Value
Experience assessing client eligibility for public assistance programs
Experience working in a WIC program
Job Contributions
Assesses WIC program eligibility based on federal regulations and guidelines (e.g. screening and documentation of family income identification for participants and caregivers family address caregiver information level foster status and participant category)
Performs administrative duties such as answering phones monitoring clinic emails scheduling appointments and performing client check-ins
Performs hemoglobin screening tests using invasive and non-invasive methods depending on the participants age and performs anthropometric measurements (e.g. height length and weight) on women infants and children
Provides client-centered information on the specific nutrition benefits provided vendor and Farmers Market locations to utilize benefits and instructions on how to use and redeem nutrition benefits
Informs clients of their rights and obligations for program participation documents in client files in the Arizona WIC Health and Nutrition Delivery System (HANDS) computer system and gathers caregiver written consent using the HANDS computer system and DocuSign
Participates in annual ongoing program continuing education training activities based on County State and Federal regulations
Working Conditions
Work is performed indoors in an office setting within a team environment and may be assigned to work at various WIC sites
Position interacts with a diverse population and performs duties with accuracy and attention to detail while handling interruptions
Must be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergency
Within one month of hire all employees will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles mumps rubella) Tdap (whooping cough and diphtheria) Varicella (chickenpox) and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis test
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
