drjobs Senior Program Manager

Senior Program Manager

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1 Vacancy
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Job Location drjobs

Merrimack, NH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Overview

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory equip their workforce or secure their data we make it happen. All it takes is finding the right combination of tech hardware software cloud solutions and support services. Thats what we do. Were the IT Departments IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds experiences and perspectives. Its what makes Connection uniquewhat drives us to innovate and create technology solutions that stand apart from the crowd. Wed love for you to be a part of that fabric to share your ideas and experiences with a team that thrives on fresh thinking creativity and helping others.

Why You Should Join Us

Youll find supportive teammates and a rewarding career at Connectionplus great benefits. We take pride in supporting employees with a total rewards package that provides financial emotional and physical resources for you and your family. Our compensation 401k plans medical insurance and other benefits are progressive and competitive. We value the importance of our employees emotional wellbeing. To support employees we provide free therapy visits mental health coaching and tools and meditation also enjoy a generous paid time off package that includes not only vacation and care time but also Wellness and Volunteer Time Off days

Responsibilities

Senior Program Manager

Working under minimal supervision of the Director/Managerreferring only exceptional problems and issues for management review or approvalthe Senior Program Manager is responsible for executing campaigns that drive adoption and consumption of Microsoft software products and solutions ultimately contributing to measurable revenue growth and profitability for Connection.

This role involves developing and executing programs across multiple sales subsidiaries to align with key partner and Connection objectives. The Senior Program Manager collaborates closely with internal stakeholders (Sales Sales Management Product Management TSG and Finance) and external vendor resources to formulate goals align strategies and deliver impactful results.

Key responsibilities include:

  • Strategically assessing operationalizing and refining programs to ensure effectiveness and alignment with business goals.
  • Driving process improvement initiatives to streamline operations and simplify the selling process for Account Managers.
  • Cultivating strong cross-functional relationshipsparticularly with the Microsoft Alliance team Sales Marketing and Technology Solutionsto ensure repeatable end-to-end solution execution.

Specific Focus Area: The Senior Program Manager will also be responsible for managing the workflow and execution of Microsoft project funding programs including ECIF (End Customer Investment Funds) AMM (Azure Migration & Modernization) vouchers and CSI (Customer Success Investments). This includes overseeing funding requests tracking utilization ensuring compliance with Microsoft guidelines and maximizing the impact of these programs to support strategic initiatives and customer success.


JOB DUTIES:

Develops implements and executes program strategies to support and drive the sales growth objectives for Microsoft Software in conjunction with our sales leadership. Teams with assigned alliance team members to communicate pipeline and share forecasts with sales and Leadership. Executes vendor MDF (Market Development Funds) plans for rapid time-to-market motivating sales for optimum results. Works directly with Marketing to ensure all plans are being executed.
Owns the submission and execution process related to Microsoft project funding programs such as ECIF AMM CSI and Vouchers.
Helps maintain vendor pipeline and communicates points of light and areas of opportunity to leadership and Sales management. Effectively communicates all marketing programs and initiatives within the Software Product Management team as well as the vendors customer success team.
Ownership of educating the Account Managers and presales teams on Software products and programs including technical trainings and providing program overviews. Develops manages and executes sales enablement plans incentive programs and other activities.
Track review and report profitability of marketing programs and manages MDF Budget Tracker and marketing proof-of-execution claims.
  • Creates metrics outlining success of marketing programs.
Performs all other duties or special projects as assigned.

Min

USD $75000.00/Yr.

Max

USD $96000.00/Yr.

Qualifications

Working knowledge of Microsoft funding programs (ECIF AMM Vouchers)
Intermediate to advanced user skills for Microsoft Suite (Excel Outlook Word Teams SharePoint)
Working knowledge of Webex with ability to participate and host virtual meetings
Working knowledge of PowerPoint with ability to create and edit presentations
Understanding of customer software purchasing behavior
Working knowledge of customer service with ability to anticipate needs of customer
Discreet with demonstrated ability to work in a confidential executive environment using good judgment while acting as an ambassador for the company
Proven track record in vendor program management and strategy development
Demonstrated leadership ability is required to effectively interact at all levels of management internally with customers and with Microsoft management and field sales
Excellent written communication skills with ability to compose professional business communications via email letter and proposals.
Excellent verbal communication skills with ability to present professional presentations
Detail oriented with item-by-item focus meticulous attention to detail with ability to proofread for accuracy
Organized state of mind with ability to document activities anticipate problems plan schedules and monitor performance according to priorities and deadlines
Interpersonal skills with ability to work well with all levels of the organization
Analytical with ability to draw conclusions from data systematic and rational
Adaptable with ability to switch tasks based on shifting priorities
Conceptual with ability to conceive mentally formulate ideas use imagination to achieve results
Decisive with ability to make a prompt determination and substantiate decision if challenged.

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

Department / Functional Area

Product Management

About Company

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