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The Receptionist I is responsible for greeting and appropriately directing patients/visitors/guests while treating medical center staff visitors physicians patients and families in a professional and courteous manner. Consistently displays a positive attitude in the work environment and conducts self in a calm professional manner during stressful situations.
GUEST ASSISTANCE: Is knowledgeable of the facility and is able to direct or escort patients visitors and guests in a professional and efficient manner. Consistently deals with patients visitors hospital staff and physicians with a warm friendly and cooperative manner. Acts as a liaison between the facility and its customers
TEAMWORK: Takes initiative to work independently on problem solving and follows through to facilitate process improvement.
Compliance: Understands regulatory requirements with regard to compliance and all other laws and regulations that apply to the organizational operations (e.g. Code of Conduct) and how these regulations apply to the individuals role/ department/ unit. Proactive in addressing compliance issues; reporting through appropriate channels such as supervisor chain of command and Ethics Point. Completes mandatory introductory and ongoing training within the specified timeframes.
COMMUNICATION: Treats medical center staff visitors physicians patients and families in a professional and courteous manner. Consistently displays a positive attitude in the work environment and conducts self in a calm professional manner during stressful situations. Communicates concerns and potential problems with customer service and compliance to the Manager/Supervisor and follows through to resolution.
Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians patients residents visitors staff and the broader health care community.
Qualifications :
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $17.00-$22.47
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
Remote Work :
No
Employment Type :
Part-time
Part-time