IT Application Support Services - Hylands OnBase - Occasional Onsite
IT Application Support Services - Hylands OnBase - Occasional Onsite
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Designing developing and supporting integration processes to other applications e.g. Central Square TrakIT Eden (HR Finance Payroll and Utility Billing) Cashiering Point of Sale and Hylands OnBase Document Management etc.
- Ad Hoc reporting.
- Application configuration to support business needs.
- Application enhancements to support business operations or enhancements.
- Data cleansing and migration support as needed.
- Demonstrated experience in conducting work for government institutions of similar or larger size and scope.
- Prior work supporting municipal systems (city-level or local government entities)
- Familiarity with commercial off-the-shelf (COTS) applications
- Experience in handling multiple systems simultaneously (80 applications)
- Knowledge of project coordination or support delivery in a multi-departmental environment
- Experience working under the direction of Assistant IT Directors or City IT leaders
- Ability to collaborate with both technical teams and non-technical city staff
- Knowledge of regulatory/compliance practices in municipal systems (e.g. secure protocols user privacy)
- T-SQL and SQL Server support
- Application integration (Eden TrakIT OnBase)
- Crystal Reports and SSRS reporting
- Application configuration and enhancements
- Data migration and cleansing
- SFTP and Single Sign-On (SSO) familiarity
- Microsoft Teams and Office 365 collaboration
- Experience with BluePrism and TrackIT tools
- Microsoft Certified: Azure Fundamentals / SQL Server-related certifications (preferred)
- ITIL Foundation or similar IT service management certification (preferred)
- Certifications in relevant platforms/tools (e.g. Crystal Reports SSRS BluePrism)
- No specific certifications are strictly required per RFP but industry-standard credentials are valued
This is a remote position.
About Zirlen
Employment Type
Full-Time
