Data Collection & Customer Success Representative for Europe
Data Collection & Customer Success Representative for Europe
Posted on :
30-07-2025
Employer Active
1 Vacancy
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Job Description
About the Role
We are looking for a proactive and detail-oriented Data Collection & Customer Success Representative to join our growing team. This role combines regulatory data gathering with customer interaction playing a key part in supporting our platforms content and helping our clients succeed.
Key Responsibilities
- Identify and collect relevant regulatory and non-regulatory content primarily focused on European countries especially in the agri-food sector.
- Monitor and evaluate sources of legislation regulatory updates and industry news.
- Define requirements for web-scraping of designated data sources.
- Communicate with local authorities in agri-food regulation across target countries.
- Collaborate closely with regulatory specialists and the software development team.
- Provide direct support to clients: respond to inquiries deliver training and prepare tailored reports.
- Offer insights and feedback to support the development of machine learning models.
Qualifications :
Requirements
Skills & Experience
- Strong analytical and problem-solving skills.
- Experience in food safety regulatory affairs or compliance within the food and/or consumer goods industry.
- Solid understanding of product functionality and user needs.
- Empathy adaptability and flexibility in addressing diverse challenges.
- Excellent verbal and written communication and presentation skills.
Education & Language
- Bachelors degree or higher in Food Science Chemistry Biotechnology or a related field.
- English (C1 level minimum).
- Proficiency in German or French is a strong advantage.
Personal Attributes
- Self-motivated and able to work independently as well as collaboratively.
- Customer-oriented mindset.
- Proactive flexible and eager to learn.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Key Skills
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